Bot freezes - java binary SE issue?

rpaexpress

#1

Good day

my bot keeps on freezing or stalling with one of my recordings

everything runs fine for a couple of cycles then it stop

please assist


Max files size for RPA Express Excel function
#2

this is the error I am getting


#3

@gerhardus_meyer,

we need to know:

  • your RPAx version
  • recording folder zipped file
  • free RAM volume
  • your logs - C:\Users{your_user}\workfusion-workspace.metadata

#4

rpax 1.1.7
16gb ram (usage is about 30% , 70% free, usage increase to 44% when recording is ran)
will post the zip file and log shortly


#5

list_loop.zip (201.4 KB)


#6

We cannot reproduce your problem without your excel files.

Maybe you can create a sample recording with test data which reproduces your problem.


#7

ok will do and post all the files here


#8

is it possible to arrange a skype call to show the recording as I am using diff apps etc


#9

@gerhardus_meyer,

do you still have this issue in 1.1.8?


#10

still happening


#11
  • Go to the C:\Users\%USERNAME%\workfusion-workspace\.metadata folder, zip its contents, and publish here.

  • And also post here all the hs_err_pid*.log files (where * is any number) from the C:\RPAExpress\Recorder folder


#12

I am not able to capture new image. Once I will click on the option RPA Express will be crashed and closed after few seconds.

I am using RPA express version 1.1.8.

attached is the error screen shot.!

Pls guide…!


#13

@vikas_rawat1, please provide the info requested in the prev post


#14

In regards to my previous query related to open website.
I am able to open url’s in chrome/firefox but not in internet explorer.


#15

@vikas_rawat1, @gerhardus_meyer

please post the following info here:

  • Go to the C:\Users\%USERNAME%\workfusion-workspace\.metadata folder, zip its contents, and publish here.

  • And also post here all the hs_err_pid*.log files (where * is any number) from the C:\RPAExpress\Recorder folder


#16

@vikas_rawat1, @gerhardus_meyer - please respond to the message above ^^^


#17

Hi

@azinchuk - I think I gave you the info in a prvt msg, just check, if not I will run it again tonight and msg you the info


#18

@gerhardus_meyer,

Hi Gerhard,

We continue to look into your case.
We have archived this topic, but will discuss this issue in another topic: Express 1.1.8 also freezes. Please feel free to write there in case you have any issues.

Regards,
Alesia


#19