Could you please assist with updating RPA express to 2.1 version?
Anti-virus and anti-malware software are disabled.
Please find attached logs files.
WorkFusion_RPA_Express_20181001130901.log (35.0 KB)
WorkFusion_RPA_Express_20181001130901_000_WorkFusionRPAExpress.log (4.1 MB)
Hi @dzmitry_dashkevich what version did you have before the update?
Hi @ashapkina, 1.3 version
@dzmitry_dashkevich did you uninstall the previous version of RPA Express before installing the new one? Or did you use the Update option in the installer?
The previous version was installed several months ago. I used Update option in the installer.
In your case you need to first uninstall the previous version, and then install the new one, because the previous version is older than 1.3.0.
Please follow this guide https://kb.workfusion.com/display/RPAe/How+to+Update+RPA+Express#expand-PreviousversionsofRPAExpress
Let me know if it helps
the issue resolved. Thank you!