Cannot start OCR after installing 1.1.3

issues

#1

Report sent.

Restarted computer and retried, cannot launch OCR. Bot and Control tower is ok.

the license is still the previous license. could this be the problem?


#2

Same issue here not able to start the OCR. Please let me know what should be done.

Regards,
Harshit Jain


#3

I am also facing the same issue. Please help.


#4

@Harshit_Jain, @Qi_Zhou_Singtel, @rajeswari_ml

Please re-download and re-install RPA Express 1.1.3 as it has had the issue preventing OCR from start. Now it’s fixed.
Sorry for inconvenience.


#5

I’ve re-installed 1.1.3 and I’m still getting the message “Failed to execute OcrAction”


#6

Yes the issue is solved now. Thank you.