Can't automate desktop app

i have problem when automate desktop app, the problem is robot seem like not reconize the windows app / element on this app and its not show an error on the process. i use window/not it’s still same the robot not typing into field i want.

2018-12-26 (1.4 MB)

Thank you.

Hello @aferdiansyah.
Could you please advise what desktop app you tried to automate? Is it some custom application? Can you share your script in order to see how you process this “Log In” window?
Thank you in advance!

ya it’s called “TPB” and its custom app
any suggestion for this case ?

Hi @aferdiansyah before typing, try clicking on the field, in which you need to type, using click on image.