Can't install due to error code 0x80070643

0x80070643
error
installation
issues

#1

Hi,

During the installation of WorkFusion RPA Express is get the error mentioned in the title.
I have searched the forum and I found a possible solution in disabling anti-virus or enabling the firewall.

Since I am attempting to install WorkFusion on a company issued laptop I do not have the rights to change the Firewall and Antivirus settings.

Is there any other way to get the software up and running?

Regards,

Arthim


#2

@Arthim,

please see our troubleshooting guide - https://kb.workfusion.com/display/RPAe/Troubleshooting#expand-Errorcode0x80070643

There are only 2 known solutions:

Installation files are corrupted or damaged.
Extracted completely the content of the installation archive (RPAExpressInstaller.zip) to your local drive and re-run the installation.

Installation is prevented from the completion by your anti-virus or anti-malware software.
Disable your anti-virus or anti-malware software.


#3

Hi,
**Installation fails on all computers. We have disabled system restore by policies. Can this be the reason? **
Below is the installation log:

[0ECC:1B30][2017-10-11T14:11:09]i001: Burn v3.10.0.2103, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\RPAExpressInstaller.exe
[0ECC:1B30][2017-10-11T14:11:09]i009: Command Line: '-burn.unelevated BurnPipe.{6490AACE-F3A3-4C1D-853D-D1AC0A8C106C} {B057919D-1779-4F75-AC8F-89A668FB8C98} 1232'
[0ECC:1B30][2017-10-11T14:11:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ITMAIN~1.EUH\AppData\Local\Temp\WorkFusion_RPA_Express_20171011141109.log'
[0ECC:1B30][2017-10-11T14:11:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\RPAExpressInstaller.exe'
[0ECC:1B30][2017-10-11T14:11:09]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\'
[0ECC:1B30][2017-10-11T14:11:10]i000: Setting string variable 'WixBundleName' to value 'WorkFusion RPA Express'
[0ECC:1B30][2017-10-11T14:11:10]i000: Unsetting variable 'WixBundleManufacturer'
[0ECC:19C4][2017-10-11T14:11:10]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[0ECC:19C4][2017-10-11T14:11:10]i000: Setting version variable 'WixBundleFileVersion' to value '1.1.6.0'
[0ECC:1B30][2017-10-11T14:11:10]i100: Detect begin, 1 packages
[0ECC:1B30][2017-10-11T14:11:10]i101: Detected package: WorkFusionRPAExpress.msi, state: Absent, cached: None
[0ECC:1B30][2017-10-11T14:11:10]i199: Detect complete, result: 0x0
[0ECC:19C4][2017-10-11T14:11:20]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[0ECC:1B30][2017-10-11T14:11:20]i200: Plan begin, 1 packages, action: Install
[0ECC:1B30][2017-10-11T14:11:20]i000: Setting string variable 'WixBundleRollbackLog_WorkFusionRPAExpress.msi' to value 'C:\Users\ITMAIN~1.EUH\AppData\Local\Temp\WorkFusion_RPA_Express_20171011141109_000_WorkFusionRPAExpress.msi_rollback.log'
[0ECC:1B30][2017-10-11T14:11:20]i000: Setting string variable 'WixBundleLog_WorkFusionRPAExpress.msi' to value 'C:\Users\ITMAIN~1.EUH\AppData\Local\Temp\WorkFusion_RPA_Express_20171011141109_000_WorkFusionRPAExpress.msi.log'
[0ECC:1B30][2017-10-11T14:11:20]i201: Planned package: WorkFusionRPAExpress.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0ECC:1B30][2017-10-11T14:11:20]i299: Plan complete, result: 0x0
[0ECC:1B30][2017-10-11T14:11:20]i300: Apply begin
[04D0:1610][2017-10-11T14:11:20]i358: Pausing automatic updates.
[04D0:1610][2017-10-11T14:11:20]i359: Paused automatic updates.
[04D0:1610][2017-10-11T14:11:20]i360: Creating a system restore point.
[04D0:1610][2017-10-11T14:11:20]w363: Could not create system restore point, error: 0x800704ec. Continuing...
[04D0:1610][2017-10-11T14:11:20]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bf87746a-ac07-495f-abc0-184a674bd024}, options: 0x7, disable resume: No
[04D0:1610][2017-10-11T14:11:20]i000: Caching bundle from: 'C:\Users\ITMAIN~1.EUH\AppData\Local\Temp\{bf87746a-ac07-495f-abc0-184a674bd024}\.be\RPAExpressInstaller.exe' to: 'C:\ProgramData\Package Cache\{bf87746a-ac07-495f-abc0-184a674bd024}\RPAExpressInstaller.exe'
[04D0:1610][2017-10-11T14:11:20]i000: Unsetting variable 'WixBundleManufacturer'
[04D0:1610][2017-10-11T14:11:20]i320: Registering bundle dependency provider: {bf87746a-ac07-495f-abc0-184a674bd024}, version: 1.1.6.0
[04D0:1610][2017-10-11T14:11:20]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bf87746a-ac07-495f-abc0-184a674bd024}, resume: Active, restart initiated: No, disable resume: No
[0ECC:0BFC][2017-10-11T14:11:20]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: WorkFusionRPAExpress.msi, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\WorkFusionRPAExpress.msi
[0ECC:0BFC][2017-10-11T14:11:21]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\'
[04D0:04C8][2017-10-11T14:11:21]i305: Verified acquired payload: WorkFusionRPAExpress.msi at path: C:\ProgramData\Package Cache\.unverified\WorkFusionRPAExpress.msi, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\WorkFusionRPAExpress.msi.
[0ECC:0BFC][2017-10-11T14:11:21]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab3A55C1CA6B782EFAB0993604B6858BA9, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab1.cab
[04D0:04C8][2017-10-11T14:11:26]i305: Verified acquired payload: cab3A55C1CA6B782EFAB0993604B6858BA9 at path: C:\ProgramData\Package Cache\.unverified\cab3A55C1CA6B782EFAB0993604B6858BA9, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab1.cab.
[0ECC:0BFC][2017-10-11T14:11:26]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabA73D352E4A19A65F61856555D2B8E5D7, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab2.cab
[04D0:04C8][2017-10-11T14:11:28]i305: Verified acquired payload: cabA73D352E4A19A65F61856555D2B8E5D7 at path: C:\ProgramData\Package Cache\.unverified\cabA73D352E4A19A65F61856555D2B8E5D7, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab2.cab.
[0ECC:0BFC][2017-10-11T14:11:28]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabBC61E839999221EA4913A4E0186D8FC1, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab3.cab
[04D0:04C8][2017-10-11T14:11:31]i305: Verified acquired payload: cabBC61E839999221EA4913A4E0186D8FC1 at path: C:\ProgramData\Package Cache\.unverified\cabBC61E839999221EA4913A4E0186D8FC1, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab3.cab.
[0ECC:0BFC][2017-10-11T14:11:31]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabDF5B8EBB7BC8287A5F8A336E26AD534C, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab4.cab
[04D0:04C8][2017-10-11T14:11:32]i305: Verified acquired payload: cabDF5B8EBB7BC8287A5F8A336E26AD534C at path: C:\ProgramData\Package Cache\.unverified\cabDF5B8EBB7BC8287A5F8A336E26AD534C, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab4.cab.
[0ECC:0BFC][2017-10-11T14:11:32]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabB7B1E6B6068408E38F232FE7E3420415, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab5.cab
[04D0:04C8][2017-10-11T14:11:37]i305: Verified acquired payload: cabB7B1E6B6068408E38F232FE7E3420415 at path: C:\ProgramData\Package Cache\.unverified\cabB7B1E6B6068408E38F232FE7E3420415, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab5.cab.
[0ECC:0BFC][2017-10-11T14:11:37]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab1316325760B1DA38903B7AFF812613E8, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab6.cab
[04D0:04C8][2017-10-11T14:11:38]i305: Verified acquired payload: cab1316325760B1DA38903B7AFF812613E8 at path: C:\ProgramData\Package Cache\.unverified\cab1316325760B1DA38903B7AFF812613E8, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab6.cab.
[0ECC:0BFC][2017-10-11T14:11:38]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabE744607CE3241DDC66F02933FA0CDD77, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab7.cab
[04D0:04C8][2017-10-11T14:11:41]i305: Verified acquired payload: cabE744607CE3241DDC66F02933FA0CDD77 at path: C:\ProgramData\Package Cache\.unverified\cabE744607CE3241DDC66F02933FA0CDD77, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab7.cab.
[0ECC:0BFC][2017-10-11T14:11:41]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab07B198EC4885BE948B76ED13F984C1EE, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab8.cab
[04D0:04C8][2017-10-11T14:11:45]i305: Verified acquired payload: cab07B198EC4885BE948B76ED13F984C1EE at path: C:\ProgramData\Package Cache\.unverified\cab07B198EC4885BE948B76ED13F984C1EE, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab8.cab.
[0ECC:0BFC][2017-10-11T14:11:45]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab5DBC437B1F8C1A4EA4C0BC695F343296, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab9.cab
[04D0:04C8][2017-10-11T14:11:50]i305: Verified acquired payload: cab5DBC437B1F8C1A4EA4C0BC695F343296 at path: C:\ProgramData\Package Cache\.unverified\cab5DBC437B1F8C1A4EA4C0BC695F343296, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab9.cab.
[0ECC:0BFC][2017-10-11T14:11:50]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab2299337426AA41DDD33A2A51B041B02E, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab10.cab
[04D0:04C8][2017-10-11T14:11:51]i305: Verified acquired payload: cab2299337426AA41DDD33A2A51B041B02E at path: C:\ProgramData\Package Cache\.unverified\cab2299337426AA41DDD33A2A51B041B02E, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab10.cab.
[0ECC:0BFC][2017-10-11T14:11:51]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab7BFB31448D17956C17A2FE9149CD7300, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab11.cab
[04D0:04C8][2017-10-11T14:11:51]i305: Verified acquired payload: cab7BFB31448D17956C17A2FE9149CD7300 at path: C:\ProgramData\Package Cache\.unverified\cab7BFB31448D17956C17A2FE9149CD7300, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab11.cab.
[0ECC:0BFC][2017-10-11T14:11:51]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab871FC8D429DA2F72DDA8F1D5712F92F6, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab12.cab
[04D0:04C8][2017-10-11T14:11:51]i305: Verified acquired payload: cab871FC8D429DA2F72DDA8F1D5712F92F6 at path: C:\ProgramData\Package Cache\.unverified\cab871FC8D429DA2F72DDA8F1D5712F92F6, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab12.cab.
[0ECC:0BFC][2017-10-11T14:11:51]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab4A45D71859A62519D7E32E4E58E64B53, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab13.cab
[04D0:04C8][2017-10-11T14:11:53]i305: Verified acquired payload: cab4A45D71859A62519D7E32E4E58E64B53 at path: C:\ProgramData\Package Cache\.unverified\cab4A45D71859A62519D7E32E4E58E64B53, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab13.cab.
[0ECC:0BFC][2017-10-11T14:11:53]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab3CF64403C383044D8BD495B29342516B, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab14.cab
[04D0:04C8][2017-10-11T14:11:56]i305: Verified acquired payload: cab3CF64403C383044D8BD495B29342516B at path: C:\ProgramData\Package Cache\.unverified\cab3CF64403C383044D8BD495B29342516B, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab14.cab.
[0ECC:0BFC][2017-10-11T14:11:56]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab11D9C213C25EA34C5BFA2271B0DB9B8D, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab15.cab
[04D0:04C8][2017-10-11T14:11:58]i305: Verified acquired payload: cab11D9C213C25EA34C5BFA2271B0DB9B8D at path: C:\ProgramData\Package Cache\.unverified\cab11D9C213C25EA34C5BFA2271B0DB9B8D, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab15.cab.
[0ECC:0BFC][2017-10-11T14:11:58]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab2003B1830DE20B0A70B04005B85311DA, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab16.cab
[04D0:04C8][2017-10-11T14:11:59]i305: Verified acquired payload: cab2003B1830DE20B0A70B04005B85311DA at path: C:\ProgramData\Package Cache\.unverified\cab2003B1830DE20B0A70B04005B85311DA, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab16.cab.
[0ECC:0BFC][2017-10-11T14:11:59]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabAFC0DB5329DB486848EE1AE1B221F8AD, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab17.cab
[04D0:04C8][2017-10-11T14:12:00]i305: Verified acquired payload: cabAFC0DB5329DB486848EE1AE1B221F8AD at path: C:\ProgramData\Package Cache\.unverified\cabAFC0DB5329DB486848EE1AE1B221F8AD, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab17.cab.
[0ECC:0BFC][2017-10-11T14:12:00]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabF5A3702799FAAF9691753BF2F9A581B7, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab18.cab
[04D0:04C8][2017-10-11T14:12:00]i305: Verified acquired payload: cabF5A3702799FAAF9691753BF2F9A581B7 at path: C:\ProgramData\Package Cache\.unverified\cabF5A3702799FAAF9691753BF2F9A581B7, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab18.cab.
[0ECC:0BFC][2017-10-11T14:12:00]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabE4FFA15380E7E71358AFDAE76D04C005, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab19.cab
[04D0:04C8][2017-10-11T14:12:02]i305: Verified acquired payload: cabE4FFA15380E7E71358AFDAE76D04C005 at path: C:\ProgramData\Package Cache\.unverified\cabE4FFA15380E7E71358AFDAE76D04C005, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab19.cab.
[0ECC:0BFC][2017-10-11T14:12:02]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab2369204BB2EC100BE17FBE4B1A26E84C, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab20.cab
[04D0:04C8][2017-10-11T14:12:04]i305: Verified acquired payload: cab2369204BB2EC100BE17FBE4B1A26E84C at path: C:\ProgramData\Package Cache\.unverified\cab2369204BB2EC100BE17FBE4B1A26E84C, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab20.cab.
[0ECC:0BFC][2017-10-11T14:12:04]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabBACC6B3D003879C656B18B3B1F860A6D, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab21.cab
[04D0:04C8][2017-10-11T14:12:10]i305: Verified acquired payload: cabBACC6B3D003879C656B18B3B1F860A6D at path: C:\ProgramData\Package Cache\.unverified\cabBACC6B3D003879C656B18B3B1F860A6D, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab21.cab.
[0ECC:0BFC][2017-10-11T14:12:10]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabF7BA6392D20E4CED80307D157237F588, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab22.cab
[04D0:04C8][2017-10-11T14:12:13]i305: Verified acquired payload: cabF7BA6392D20E4CED80307D157237F588 at path: C:\ProgramData\Package Cache\.unverified\cabF7BA6392D20E4CED80307D157237F588, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab22.cab.
[0ECC:0BFC][2017-10-11T14:12:13]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab4CF9A15C22CC01C3A64809BDDB2D4FA0, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab23.cab
[04D0:04C8][2017-10-11T14:12:17]i305: Verified acquired payload: cab4CF9A15C22CC01C3A64809BDDB2D4FA0 at path: C:\ProgramData\Package Cache\.unverified\cab4CF9A15C22CC01C3A64809BDDB2D4FA0, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab23.cab.
[0ECC:0BFC][2017-10-11T14:12:17]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabC5CC995F67FE7153E31191FBEF034B97, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab24.cab
[04D0:04C8][2017-10-11T14:12:18]i305: Verified acquired payload: cabC5CC995F67FE7153E31191FBEF034B97 at path: C:\ProgramData\Package Cache\.unverified\cabC5CC995F67FE7153E31191FBEF034B97, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab24.cab.
[0ECC:0BFC][2017-10-11T14:12:18]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab6353BC0AEC7831BB79633CD4C86A55CD, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab25.cab
[04D0:04C8][2017-10-11T14:12:20]i305: Verified acquired payload: cab6353BC0AEC7831BB79633CD4C86A55CD at path: C:\ProgramData\Package Cache\.unverified\cab6353BC0AEC7831BB79633CD4C86A55CD, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab25.cab.
[0ECC:0BFC][2017-10-11T14:12:20]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab997F0B31AD8E9DDD3E4DA393FC17C01B, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab26.cab
[04D0:04C8][2017-10-11T14:12:22]i305: Verified acquired payload: cab997F0B31AD8E9DDD3E4DA393FC17C01B at path: C:\ProgramData\Package Cache\.unverified\cab997F0B31AD8E9DDD3E4DA393FC17C01B, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab26.cab.
[0ECC:0BFC][2017-10-11T14:12:22]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabF6406053EF6C7B9470A92A259433A113, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab27.cab
[04D0:04C8][2017-10-11T14:12:24]i305: Verified acquired payload: cabF6406053EF6C7B9470A92A259433A113 at path: C:\ProgramData\Package Cache\.unverified\cabF6406053EF6C7B9470A92A259433A113, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab27.cab.
[0ECC:0BFC][2017-10-11T14:12:24]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab3390FD9C7D3605CA266C0C0BB0FD700B, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab28.cab
[04D0:04C8][2017-10-11T14:12:29]i305: Verified acquired payload: cab3390FD9C7D3605CA266C0C0BB0FD700B at path: C:\ProgramData\Package Cache\.unverified\cab3390FD9C7D3605CA266C0C0BB0FD700B, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab28.cab.
[0ECC:0BFC][2017-10-11T14:12:29]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cab87BB08B1A76AB9399798B91177BF9299, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab29.cab
[04D0:04C8][2017-10-11T14:12:32]i305: Verified acquired payload: cab87BB08B1A76AB9399798B91177BF9299 at path: C:\ProgramData\Package Cache\.unverified\cab87BB08B1A76AB9399798B91177BF9299, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab29.cab.
[0ECC:0BFC][2017-10-11T14:12:32]i338: Acquiring package: WorkFusionRPAExpress.msi, payload: cabC8FA60EF025540F91913FB6B955CD2FC, copy from: C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\resources\cab30.cab
[04D0:04C8][2017-10-11T14:12:33]i305: Verified acquired payload: cabC8FA60EF025540F91913FB6B955CD2FC at path: C:\ProgramData\Package Cache\.unverified\cabC8FA60EF025540F91913FB6B955CD2FC, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\cab30.cab.
[04D0:1610][2017-10-11T14:12:33]i323: Registering package dependency provider: {940B81FE-080D-4F90-9869-DFDF869F63FD}, version: 1.1.6, package: WorkFusionRPAExpress.msi
[04D0:1610][2017-10-11T14:12:33]i301: Applying execute package: WorkFusionRPAExpress.msi, action: Install, path: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\resources\WorkFusionRPAExpress.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" WIXBUNDLEORIGINALSOURCE="C:\Users\ITMaintenance.EUHQO-L30048\Desktop\RPAExpressInstaller\RPAExpressInstaller.exe"'
[04D0:1610][2017-10-11T14:30:27]e000: Error 0x80070643: Failed to install MSI package.
[04D0:1610][2017-10-11T14:30:27]e000: Error 0x80070643: Failed to execute MSI package.
[0ECC:1B30][2017-10-11T14:30:27]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0ECC:1B30][2017-10-11T14:30:27]i319: Applied execute package: WorkFusionRPAExpress.msi, result: 0x80070643, restart: None
[0ECC:1B30][2017-10-11T14:30:27]e000: Error 0x80070643: Failed to execute MSI package.
[04D0:1610][2017-10-11T14:30:27]i318: Skipped rollback of package: WorkFusionRPAExpress.msi, action: Uninstall, already: Absent
[0ECC:1B30][2017-10-11T14:30:27]i319: Applied rollback package: WorkFusionRPAExpress.msi, result: 0x0, restart: None
[04D0:1610][2017-10-11T14:30:27]i329: Removed package dependency provider: {940B81FE-080D-4F90-9869-DFDF869F63FD}, package: WorkFusionRPAExpress.msi
[04D0:1610][2017-10-11T14:30:27]i351: Removing cached package: WorkFusionRPAExpress.msi, from path: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F63FD}v1.1.6\
[04D0:1610][2017-10-11T14:30:28]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bf87746a-ac07-495f-abc0-184a674bd024}, resume: None, restart: None, disable resume: No
[04D0:1610][2017-10-11T14:30:28]i330: Removed bundle dependency provider: {bf87746a-ac07-495f-abc0-184a674bd024}
[04D0:1610][2017-10-11T14:30:28]i352: Removing cached bundle: {bf87746a-ac07-495f-abc0-184a674bd024}, from path: C:\ProgramData\Package Cache\{bf87746a-ac07-495f-abc0-184a674bd024}\
[04D0:1610][2017-10-11T14:30:28]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bf87746a-ac07-495f-abc0-184a674bd024}, resume: None, restart initiated: No, disable resume: No
[0ECC:1B30][2017-10-11T14:30:28]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

#4

Dear Kristoffer,

Please be informed that installation files are corrupted or damaged. Extract completely the content of the installation archive (RPAExpressInstaller.zip) to your local drive and re-run the installation.
Also it can be prevented from the completion by your anti-virus or anti-malware software.
Disable your anti-virus or anti-malware software.

Regards,
Ainur Tokenova
Workfusion Support


#5

Hello Team,

This is to bring your attention about the issue related to installation of version 1.1.7. Have tried multiple times installing the said version but it says rollback action and then ‘Workfusion RPA Express Setup Wizard ended prematurely’. After clicking on Finish it generates an error log. This all happens when the Windows firewall is off. When we turn on the windows firewall, the version get installed but its not working. Workfusion icon created on desktop but when clicking on it nothing happens.

Enclosed are the screenshots for reference.

WF- ErrorWorkFusion_RPA_Express_20171101175946.log (21.0 KB)


#6

Hi Hemant,

please see our troubleshooting guide - https://kb.workfusion.com/display/RPAe/Troubleshooting#expand-Errorcode0x80070643

There are only 2 known solutions:

Installation files are corrupted or damaged.
Extracted completely the content of the installation archive (RPAExpressInstaller.zip) to your local drive and re-run the installation.

Installation is prevented from the completion by your anti-virus or anti-malware software.
Disable your anti-virus or anti-malware software.

Thank you,
Maryia Zhyzneuskaya
WorkFusion Service Desk


#7

For what it is worth, I got this error when I dragged the folders from the unzipping software to the target folder rather than clicking the ‘extract’ button in the software. In other words, if I highlighted the files in this screen shot and dragged them to the target folder, I got this error. When I clicked the extract button, defined the target folder and let the zip sofware do its job, the install executable worked properly.


#8

@groseiNoxLWiMZ
most probably, the problem is in the empty folder on top of the list. “Extract” processes it correctly and skips, other methods are not 100% reliable, that’s why we recommend to extract the content completely with utilities.


#10

Dear @nakagawa_taZQO,

Please see our troubleshooting guide - https://kb.workfusion.com/display/RPAe/Troubleshooting#expand-Errorcode0x80070643

There are only 2 known solutions:

  1. Installation files are corrupted or damaged.
    Extracted completely the content of the installation archive (RPAExpressInstaller.zip) to your local drive and re-run the installation.

  2. Installation is prevented from the completion by your anti-virus or anti-malware software.
    Disable your anti-virus or anti-malware software.

You can find more about system requirements in the following article: https://kb.workfusion.com/display/ID/[PV+WIP]+System+Requirements

Hope it will be helpful for you!

Thank you!

Dayana Aitash
WorkFusion Service Desk