We are struggling to get started. When attempting to Play a Record nothing happens at all. Upon investigation via the Platform Monitor I can see a Major outage indicator for the Workspace, Control Tower Applications.
Under monitoring the following checks failed:
wf.app - SocketTimeoutException - I/O error on GET request for “http://localhost:15280/workfusion/login”: Read timed out; nested exception is java.net.SocketTimeoutException:
ocr.app - ConnectException - I/O error on GET request for “http://localhost:15580/”: Connect to localhost:15580 [localhost/127.0.0.1, localhost/0:0:0:0:0:0:0:1] failed: Connection refused: connect; nested exception is org.apache.http.conn.HttpHostConnectException: Connect to localhost:15580
ws.app - SocketTimeoutException -tion: I/O error on GET request for “http://localhost:15280/workspace/login”: Read timed out; nested exception is java.net.SocketTimeoutExcep
These symptoms have occurred on two separate installs
Can you provide instruction on how to progress? Should i send in the report.zip or should i look at some logs somewhere?