Control Tower not working


Hi ,
I am unable to publish recordings to control tower. It is not getting published. When I click on the button - nothing happens. Any help on this?


Hi Urvashi,

Is the Control tower up and running and are you able to log in there? Do you have any error messages in the recorder?

Mikita Y


Yes I am able to open and login.
There is no error message in the recorder



please see our troubleshooting guide -

and requirements -