Error installing RPA Express version 2.0


#1

Hi. I downloaded the new version 2.0 of RPA Express and when installing, an error appears:

Error

I await your help. Thank you.


#2

HI Juan,

In the instalaltion folder, there is a Resources folder with .msi files. Please check what the sizes of the msi files are. It is possible they weren’t downloaded completely.


#3

I downloaded it again and I have already been able to install it
Thank you


#4

I too am trying to install RPA Express on my Windows 10 Machine:

Micrsoft Surface 4
WIndows 10

ERROR:
[2A24:1CF8][2018-05-20T14:41:06]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\WorkFusionRPAExpress, expected: E444388809637012A8B688DF13590DFE2A7E997B, actual: 8C4BA8001D4BD86EBF25AEE362049B9D1D36CC8D
[2A24:1CF8][2018-05-20T14:41:06]e000: Error 0x80091007: Failed to verify hash of payload: WorkFusionRPAExpress
[2A24:1CF8][2018-05-20T14:41:06]e310: Failed to verify payload: WorkFusionRPAExpress at path: C:\ProgramData\Package Cache.unverified\WorkFusionRPAExpress, error: 0x80091007. Deleting file.
[2A24:1CF8][2018-05-20T14:41:07]e000: Error 0x80091007: Failed to cache payload: WorkFusionRPAExpress
[2B9C:18C4][2018-05-20T14:41:07]e314: Failed to cache payload: WorkFusionRPAExpress from working path: C:\Users\kalmeida\AppData\Local\Temp{693A70D5-CA44-4F03-9580-F4123E631069}\WorkFusionRPAExpress, error: 0x80091007.

Naturally, there is no AppData file because it was hidden. So, I reset the view to make it visible AND installed as Administrator . . . to no avail.

Also the installation searches ‘C:\ProgramData’ which was also hidden . . . .

[0B98:0788][2018-05-20T14:51:46]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\WorkFusionRPAExpress, expected: E444388809637012A8B688DF13590DFE2A7E997B, actual: 8C4BA8001D4BD86EBF25AEE362049B9D1D36CC8D

. . . but .unverified under the file Package Cache does not exist

Still checking the logs for further tips.


RPA Express cannot install on Windows 10 April Update
#5

Hi all

ok, I found my problem . . .(in case this could help someone else)

I was trying to install (after the download which also has errors) . . . then when I made all files visible and restarted my machine . . . I recognised that the installation restarted (the first install took foooooorever) . . . since the files were visible, the installation went much smoother and I could install . . .

Happpy installing

Karen


#6

All my resource folder files add up to 2.13GB, so my msi sizes look correct, and I have 50GB available in my drive. So I am not sure why I still have the error code 0x80091007.

WorkFusion_RPA_Express_20180604150842.log (39.4 KB)


#7

Hi @Edmund_Chan4. The common file size should be about 2.16GB for the latest version, so it looks like something is missed. Could you please try to remove all files and run RPAExpressDownloader.exe once again?
Please let us know your results. Thank you!