Getting an error when trying to download RPA Express

I’m getting an error 0x80070005 - Access denied.

Hi @Nonny_M please follow the troubleshooting guide https://kb.workfusion.com/display/RPAe/Troubleshooting#expand-Errorcode0x80070005

Hi, I passed my 2.4 installer file to another person to install. And he encountered this below issue. Can you advise how to resolve?

@chloe_zhaoatUp try the solution from the troubleshooting guide above