Getting OCR error in Workfusion Studio

Hi Team,

Still i am getting following error while running OCR plugin in Workfusion Studio.Please give the solution for this

11:08:47 [ERROR] plugin: fail: OCR task has failed : taskId=0 status=ProcessingFailed tries=1 message=Failed loading FREngine: There are no licenses on BDC11-L-72309P6
11:08:47 [ERROR] OCR task has failed : taskId=0 status=ProcessingFailed tries=1 message=Failed loading FREngine: There are no licenses on BDC11-L-72309P6
com.freedomoss.crowdcontrol.webharvest.plugin.ocr.impl.OcrException: OCR task has failed : taskId=0 status=ProcessingFailed tries=1 message=Failed loading FREngine: There are no licenses on BDC11-L-72309P6
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.impl.OcrClient$Waiting.fail(OcrClient.java:131)
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.impl.OcrClient.waitCompletion(OcrClient.java:114)
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.OcrPlugin.downloadResults(OcrPlugin.java:228)
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.OcrPlugin.processImage(OcrPlugin.java:184)
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.OcrPlugin.executePlugin(OcrPlugin.java:112)
at org.webharvest.runtime.processors.WebHarvestPlugin.execute(WebHarvestPlugin.java:125)
at org.webharvest.runtime.processors.BaseProcessor.run(BaseProcessor.java:127)
at org.webharvest.runtime.processors.BodyProcessor.execute(BodyProcessor.java:27)
at org.webharvest.runtime.processors.VarDefProcessor.execute(VarDefProcessor.java:59)
at com.freedomoss.crowdcontrol.webharvest.processors.VarDefProcessorValidated.execute(VarDefProcessorValidated.java:28)
at org.webharvest.runtime.processors.BaseProcessor.run(BaseProcessor.java:127)
at org.webharvest.runtime.Scraper.execute(Scraper.java:169)
at org.webharvest.runtime.Scraper.execute(Scraper.java:182)
at com.freedomoss.crowdcontrol.webharvest.executor.LocalWebharvestTaskExecutor.executeWebHarvestTask(LocalWebharvestTaskExecutor.java:173)
at com.workfusion.studio.launch.SingleThreadWebHarvestProcess.processTaskInputs(SingleThreadWebHarvestProcess.java:77)
at com.workfusion.studio.launch.SingleThreadWebHarvestProcess.start(SingleThreadWebHarvestProcess.java:46)
at com.workfusion.studio.launch.WebHarvestMainLauncher.launch(WebHarvestMainLauncher.java:108)
at com.workfusion.studio.launch.WebHarvestMainLauncher.main(WebHarvestMainLauncher.java:180)
11:08:47 [INFO] -------------------------------------------
11:08:47 [INFO] EXECUTION FAILED
11:08:47 [INFO] Exception occurred (OCRBot.xml:18)
11:08:47 [INFO] -------------------------------------------

Hello @ravi_k_veelu.
Please advise your RPA Express version. You can find it in Control Panel - Programs - Programs and Features.

RPA Studio 2.1.4.901 version

Thank you.
The issue is that default OCR license is expired for this RPA Express version. You need to update your RPA Express with the latest version 2.2.2 and OCR license. The current OCR version is valid till the 15th of May.

1 Like

OK, thanks for your solution

2 Likes

Hi Team,

I updated RPA Express with 2.2.2.1080 version , still i am getting following error.

16:08:10 [INFO] VarProcessor starts processing…
16:08:10 [INFO] VarProcessor processor executed in 0ms.
16:08:10 [INFO] OcrImagePlugin processor executed in 1ms.
16:08:31 [ERROR] plugin: fail: OCR task has failed : taskId=3 status=ProcessingFailed tries=1 message=File \ABBYY\FineObjects\VirtualFiles$\StreamsFiles{E58FF30A-F135-4F86-8F73-E09C52B4D824} has access restrictions and cannot be added to the document.
16:08:31 [ERROR] OCR task has failed : taskId=3 status=ProcessingFailed tries=1 message=File \ABBYY\FineObjects\VirtualFiles$\StreamsFiles{E58FF30A-F135-4F86-8F73-E09C52B4D824} has access restrictions and cannot be added to the document.
com.freedomoss.crowdcontrol.webharvest.plugin.ocr.impl.OcrException: OCR task has failed : taskId=3 status=ProcessingFailed tries=1 message=File \ABBYY\FineObjects\VirtualFiles$\StreamsFiles{E58FF30A-F135-4F86-8F73-E09C52B4D824} has access restrictions and cannot be added to the document.
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.impl.OcrClient$Waiting.fail(OcrClient.java:131)
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.impl.OcrClient.waitCompletion(OcrClient.java:114)
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.OcrPlugin.downloadResults(OcrPlugin.java:232)
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.OcrPlugin.processImage(OcrPlugin.java:188)
at com.freedomoss.crowdcontrol.webharvest.plugin.ocr.OcrPlugin.executePlugin(OcrPlugin.java:113)
at org.webharvest.runtime.processors.WebHarvestPlugin.execute(WebHarvestPlugin.java:125)
at org.webharvest.runtime.processors.BaseProcessor.run(BaseProcessor.java:127)
at org.webharvest.runtime.processors.BodyProcessor.execute(BodyProcessor.java:27)
at org.webharvest.runtime.processors.VarDefProcessor.execute(VarDefProcessor.java:59)
at com.freedomoss.crowdcontrol.webharvest.processors.VarDefProcessorValidated.execute(VarDefProcessorValidated.java:28)
at org.webharvest.runtime.processors.BaseProcessor.run(BaseProcessor.java:127)
at org.webharvest.runtime.Scraper.execute(Scraper.java:169)
at org.webharvest.runtime.Scraper.execute(Scraper.java:182)
at com.freedomoss.crowdcontrol.webharvest.executor.LocalWebharvestTaskExecutor.executeWebHarvestTask(LocalWebharvestTaskExecutor.java:173)
at com.workfusion.studio.launch.SingleThreadWebHarvestProcess.processTaskInputs(SingleThreadWebHarvestProcess.java:77)
at com.workfusion.studio.launch.SingleThreadWebHarvestProcess.start(SingleThreadWebHarvestProcess.java:46)
at com.workfusion.studio.launch.WebHarvestMainLauncher.launch(WebHarvestMainLauncher.java:108)
at com.workfusion.studio.launch.WebHarvestMainLauncher.main(WebHarvestMainLauncher.java:180)
16:08:31 [INFO] -------------------------------------------
16:08:31 [INFO] EXECUTION FAILED
16:08:31 [INFO] Exception occurred (OCRExample.xml:16)
16:08:31 [INFO] -------------------------------------------

Hello @ravi_k_veelu.
From what I see the exception is not the same as before update. Could you please check how much pages you have? Please use this guide: https://kb.workfusion.com/display/RPAe/Troubleshooting#expand-ErrorexecutingOcrActionOcrExceptioncannotbefound