How to overcome an anti-bot website issue?

It seems my target website doesn’t allow me to use rpa to add data and shows this error below. At this point, I just tried a sign-in function through a Bot task. Could you please advice?

We are sorry, but we were unable to process your request.
Error Code: BOT-DROP
Something about your browser identified you to our system as a bot (automated task, not a person).

Please provide the following information to your technical support team.

There are a few reasons why this might happen:

  • You’re using a browser plugin that is preventing JavaScript from running
  • You’re using a VPN or privacy software often used by attackers
  • You’re a power user moving through this website with super-human speed

Hi @ssoleimani,

Could you please specify your RPA Express version?
Also could you please clarify if the issue occurs in all browsers or in a specific browser?
If it occurs in a specific browser, could you please clarify the browser name and version.

Thanks in advance!

Hi iostapuk,
I tested this with WorkFusion Studio Version 9.2.0 and in Control Tower also; the browser is Chrome Version 72.0.3626.121 (Official Build) (64-bit). And even after this when I browse the website URL manually I see this error too. I can open the website with IE or Edge right now, so it seems they’ve blocked my Chrome browser not the IP.
Thank you.

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