I can not find the Manual Task in Workspace (Assignment 2, Power User Basics)

power-user
manual-task
aa_rpa_s
#1

Dear Members.

I am in trouble that I can not find the Manual Task in my Workspace at assignment 2 of the course of Power User Basic. The release of RPA Express is 2.1.4. Please let me know what I should do.

Imported Business Process assignment 2 to my Control Tower.

The result of running this Business Process


Finding Manual Task

Opened the Workspace and clicked the task bar(the result of searching keyword ‘Miscellaneous’ and ‘Miscellaneous Task’ were the same.)

Manual task not found

#2

Dear team

I scratch installed rel. 2.1.5 (uninstall 2.1.4 and install 2.1.5). Then
the Manual Task became to appear in my Workspace.
Sorry the chrome is in Japanese.

It was the same issue at other assignment related Manual Task. I do not know whether it was the bug at previous release.

1 Like
#3

Dear ashapkina-san

Thank you for your supports.
I had installed new release 2.2.0 of RPA Express and tested this Manual Task again, but unfortunately the Manual Task did no appear in my Workspace of new release again. It was returned to the previous version 2.1.4 state. So now I am asking support team this issue at rel.2.2.0.

And then I re-installed rel. 2.1.5 from 2.2.0(scratch installed) and tested this Manual Task again. The result was the Manual Task was appeared completely. I am recognizing that this issue was solved with only at 2.1.5 now.

#4

Thanks for reporting @s_hagiwara. We’ll test it with 2.2.0 and see if we manage to reproduce this issue.

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#5

@s_hagiwara I tested OCR+IE business process and the BP package that you sent to our support team, and the manual task appeared in the WorkSpace, so we don’t currently have an idea what can cause this issue in your WorkSpace. Our support team will contact you directly regarding further steps.

#6

Dear Alesia-san

Thank you for your supports. I am discussing with your supports team. If it solved, I will post this topic again. Now I am very confused because the Manual task became not to appear in Workspace 2.1.5.

1 Like
#7

Hi s_hagiwara,

Please let know if your issue was solved, since I am experiencing the same one. I have the latest version of RPA Express.
Thanks

#8

Dear Mryglo-san

I had also been confusing with this issue for a little long time. But I do not know the reason why it solved clearly, but now this issue is not happened. Please try to close your WorkSpace and open it again at the time when the Manual Task did not find during running this Assignment.

If it did not solve, I have some questions.
・Had the Manual Task been appeared on your Workspace with previous version?
・Where the folder named “workfusion-workspace” is?, is it “C:\Users\user” ?
I think this folder was created with the default value of the question of “Select a directory as a workspace” during installation. Since I do not know that it was related with the solving this issue, but I was designating this as a different drive during in trouble.

I hope it is helpful for you.

Best regards,
Shigeki Hagiwara

#9

I am having the same issue, has this been solved?

1 Like
#10

Dear Julian-san
I no longer have this issue. I would like to know what version your RPA Express is. Is it rel. 2.2.2? And you can see my previous post.


And more if the step 2 process of this Assignment had long time, I can recommend to refresh Workspace page in browser. It can be required to login once again, but after that you should be able to see your tasks.

I hope this is helpful for you.

Best regards,
Shigeki Hagiwara

#11

Hi Hagiwara-sama! I solved the issue by completely reinstalling RPA Express. Though not practical, this has proved to solve most problems I’ve come across so far.
Best,
Julian

1 Like
#12

Julian-san::+1:

I am very happy I could help you !

Best regards.
Shigeki Hagiwara