Install Error 0x8007005

Keep getting a 0x8007005 error when installing RPA express. Any idea what this is about and possible solutions?

@mayur_fotedar - please send us the installation logs - https://kb.workfusion.com/display/RPAe/Troubleshooting#expand-Installationlogs

[17A4:0E20][2017-06-20T09:50:16]i001: Burn v3.10.0.2103, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\mfotedar\Downloads\RPAExpressInstaller\RPAExpressInstaller.exe
[17A4:0E20][2017-06-20T09:50:16]i009: Command Line: ‘’
[17A4:0E20][2017-06-20T09:50:16]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\mfotedar\AppData\Local\Temp\WorkFusion_RPA_Express_20170620095016.log’
[17A4:0E20][2017-06-20T09:50:16]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\mfotedar\Downloads\RPAExpressInstaller\RPAExpressInstaller.exe’
[17A4:0E20][2017-06-20T09:50:16]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\Users\mfotedar\Downloads\RPAExpressInstaller’
[17A4:0E20][2017-06-20T09:50:17]w055: Could not load or read state file: C:\ProgramData\Package Cache{db342595-810c-45b9-8d21-ca6319aee883}\state.rsm, error: 0x80070002.
[17A4:0E20][2017-06-20T09:50:17]i000: Setting string variable ‘WixBundleName’ to value ‘WorkFusion RPA Express’
[17A4:0E20][2017-06-20T09:50:17]i000: Unsetting variable ‘WixBundleManufacturer’
[17A4:23EC][2017-06-20T09:50:17]i000: Setting numeric variable ‘WixStdBALanguageId’ to value 1033
[17A4:23EC][2017-06-20T09:50:17]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.1.2.0’
[17A4:0E20][2017-06-20T09:50:17]i100: Detect begin, 1 packages
[17A4:0E20][2017-06-20T09:50:17]i101: Detected package: WorkFusion_RPA_Express.msi, state: Absent, cached: None
[17A4:0E20][2017-06-20T09:50:17]i199: Detect complete, result: 0x0
[17A4:23EC][2017-06-20T09:50:23]i000: Setting numeric variable ‘EulaAcceptCheckbox’ to value 0
[17A4:0E20][2017-06-20T09:50:23]i200: Plan begin, 1 packages, action: Install
[17A4:0E20][2017-06-20T09:50:23]i000: Setting string variable ‘WixBundleRollbackLog_WorkFusion_RPA_Express.msi’ to value ‘C:\Users\mfotedar\AppData\Local\Temp\WorkFusion_RPA_Express_20170620095016_000_WorkFusion_RPA_Express.msi_rollback.log’
[17A4:0E20][2017-06-20T09:50:23]i000: Setting string variable ‘WixBundleLog_WorkFusion_RPA_Express.msi’ to value ‘C:\Users\mfotedar\AppData\Local\Temp\WorkFusion_RPA_Express_20170620095016_000_WorkFusion_RPA_Express.msi.log’
[17A4:0E20][2017-06-20T09:50:23]i201: Planned package: WorkFusion_RPA_Express.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[17A4:0E20][2017-06-20T09:50:23]i299: Plan complete, result: 0x0
[17A4:0E20][2017-06-20T09:50:23]i300: Apply begin
[17A4:0E20][2017-06-20T09:50:23]i010: Launching elevated engine process.
[17A4:0E20][2017-06-20T09:50:28]i011: Launched elevated engine process.
[17A4:0E20][2017-06-20T09:50:29]i012: Connected to elevated engine.
[1F6C:1338][2017-06-20T09:50:29]i358: Pausing automatic updates.
[1F6C:1338][2017-06-20T09:50:29]i359: Paused automatic updates.
[1F6C:1338][2017-06-20T09:50:29]i360: Creating a system restore point.
[1F6C:1338][2017-06-20T09:51:02]i361: Created a system restore point.
[1F6C:1338][2017-06-20T09:51:02]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{db342595-810c-45b9-8d21-ca6319aee883}, options: 0x4, disable resume: No
[1F6C:1338][2017-06-20T09:51:02]i320: Registering bundle dependency provider: {db342595-810c-45b9-8d21-ca6319aee883}, version: 1.1.2.0
[1F6C:1338][2017-06-20T09:51:02]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{db342595-810c-45b9-8d21-ca6319aee883}, resume: Active, restart initiated: No, disable resume: No
[1F6C:1338][2017-06-20T09:51:02]e000: Error 0x80070005: Failed to write run key value.
[1F6C:1338][2017-06-20T09:51:02]e000: Error 0x80070005: Failed to update resume mode.
[1F6C:1338][2017-06-20T09:51:02]e000: Error 0x80070005: Failed to begin registration session.
[17A4:0E20][2017-06-20T09:51:02]e000: Error 0x80070005: Failed to begin registration session in per-machine process.
[17A4:0E20][2017-06-20T09:51:02]e000: Error 0x80070005: Failed to register bundle.
[17A4:0E20][2017-06-20T09:51:02]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart: No

hi @mayur_fotedar

Do you run installation as Administrator. If not please try to do so and let us know if that helps.

Yes i ran it as an Admin as well

@mayur_fotedar - do you have only one log file in the %HOMEDRIVE%%HOMEPATH%\AppData\Local\Temp\ folder?

@mayur_fotedar
Can you make sure, that this file is available in the installation folder:
C:\Users\mfotedar\Downloads\RPAExpressInstaller\resources\WorkFusion RPA Express.msi

Another solution for you to try is to extract the content of RPA Express package with 7-zip or another tool of the kind, uninstall and install RPA Express all over again.

Yes the .msi file is present in the folder. I will try extracting with 7 zip. How would that be any different ?

Standard Windows archiver does not correctly extract empty folders. This issue will be fixed in the next release planned on July 10.

I have the same issue, have had since trying to install it. I tried today and get the same error. Has it been fixed?

@chris_rough
please check the following items:

  1. You run the installation as Administrator
  2. Your antiviral software is disabled during the installation
  3. You have extracted the package content completely with 7-zip or any other tool, rather than Windows Compressed Folders Tool.

And let us know your progress.

I ran as admin, and used 7zip rather than the windows unzip tool. (I didn’t disable the antivirus though - should I?). When I used 7zip I no longer got an error message when extracting; and when I then tried to install I actually got a different error message 0x80070643.

My log file is below

[0664:26DC][2017-07-26T09:31:55]i001: Burn v3.10.0.2103, Windows v10.0 (Build 10586: Service Pack 0), path: D:\Downloads\RPAExpressInstaller\RPAExpressInstaller.exe
[0664:26DC][2017-07-26T09:31:55]i009: Command Line: ''
[0664:26DC][2017-07-26T09:31:55]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\chris\AppData\Local\Temp\WorkFusion_RPA_Express_20170726093155.log'
[0664:26DC][2017-07-26T09:31:55]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Downloads\RPAExpressInstaller\RPAExpressInstaller.exe'
[0664:26DC][2017-07-26T09:31:55]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\Downloads\RPAExpressInstaller\'
[0664:26DC][2017-07-26T09:31:55]i000: Setting string variable 'WixBundleName' to value 'WorkFusion RPA Express'
[0664:26DC][2017-07-26T09:31:55]i000: Unsetting variable 'WixBundleManufacturer'
[0664:1884][2017-07-26T09:31:55]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[0664:1884][2017-07-26T09:31:55]i000: Setting version variable 'WixBundleFileVersion' to value '1.1.3.0'
[0664:26DC][2017-07-26T09:31:55]i100: Detect begin, 1 packages
[0664:26DC][2017-07-26T09:31:55]i101: Detected package: WorkFusion_RPA_Express.msi, state: Absent, cached: None
[0664:26DC][2017-07-26T09:31:55]i199: Detect complete, result: 0x0
[0664:1884][2017-07-26T09:31:57]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[0664:26DC][2017-07-26T09:31:57]i200: Plan begin, 1 packages, action: Install
[0664:26DC][2017-07-26T09:31:57]i000: Setting string variable 'WixBundleRollbackLog_WorkFusion_RPA_Express.msi' to value 'C:\Users\chris\AppData\Local\Temp\WorkFusion_RPA_Express_20170726093155_000_WorkFusion_RPA_Express.msi_rollback.log'
[0664:26DC][2017-07-26T09:31:57]i000: Setting string variable 'WixBundleLog_WorkFusion_RPA_Express.msi' to value 'C:\Users\chris\AppData\Local\Temp\WorkFusion_RPA_Express_20170726093155_000_WorkFusion_RPA_Express.msi.log'
[0664:26DC][2017-07-26T09:31:57]i201: Planned package: WorkFusion_RPA_Express.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0664:26DC][2017-07-26T09:31:57]i299: Plan complete, result: 0x0
[0664:26DC][2017-07-26T09:31:57]i300: Apply begin
[0664:26DC][2017-07-26T09:31:58]i010: Launching elevated engine process.
[0664:26DC][2017-07-26T09:32:00]i011: Launched elevated engine process.
[0664:26DC][2017-07-26T09:32:00]i012: Connected to elevated engine.
[1740:2790][2017-07-26T09:32:00]i358: Pausing automatic updates.
[1740:2790][2017-07-26T09:32:00]i359: Paused automatic updates.
[1740:2790][2017-07-26T09:32:00]i360: Creating a system restore point.
[1740:2790][2017-07-26T09:32:00]w363: Could not create system restore point, error: 0x80070422. Continuing...
[1740:2790][2017-07-26T09:32:00]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f17ac109-7c13-4b56-8863-7bfec4fa9864}, options: 0x7, disable resume: No
[1740:2790][2017-07-26T09:32:00]i000: Caching bundle from: 'C:\Users\chris\AppData\Local\Temp\{f17ac109-7c13-4b56-8863-7bfec4fa9864}\.be\RPAExpressInstaller.exe' to: 'C:\ProgramData\Package Cache\{f17ac109-7c13-4b56-8863-7bfec4fa9864}\RPAExpressInstaller.exe'
[1740:2790][2017-07-26T09:32:00]i000: Unsetting variable 'WixBundleManufacturer'
[1740:2790][2017-07-26T09:32:00]i320: Registering bundle dependency provider: {f17ac109-7c13-4b56-8863-7bfec4fa9864}, version: 1.1.3.0
[1740:2790][2017-07-26T09:32:00]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f17ac109-7c13-4b56-8863-7bfec4fa9864}, resume: Active, restart initiated: No, disable resume: No
[0664:2664][2017-07-26T09:32:00]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: WorkFusion_RPA_Express.msi, copy from: D:\Downloads\RPAExpressInstaller\resources\WorkFusion RPA Express.msi
[0664:2664][2017-07-26T09:32:00]i000: Setting string variable 'WixBundleLastUsedSource' to value 'D:\Downloads\RPAExpressInstaller\'
[1740:2348][2017-07-26T09:32:00]i305: Verified acquired payload: WorkFusion_RPA_Express.msi at path: C:\ProgramData\Package Cache\.unverified\WorkFusion_RPA_Express.msi, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\WorkFusion RPA Express.msi.
[0664:2664][2017-07-26T09:32:00]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab9982C9ED334B995466BCD48AD27A64F4, copy from: D:\Downloads\RPAExpressInstaller\resources\cab1.cab
[1740:2348][2017-07-26T09:32:02]i305: Verified acquired payload: cab9982C9ED334B995466BCD48AD27A64F4 at path: C:\ProgramData\Package Cache\.unverified\cab9982C9ED334B995466BCD48AD27A64F4, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab1.cab.
[0664:2664][2017-07-26T09:32:02]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab1F5F79B2F33CFFA45DDB3CD0EA29F740, copy from: D:\Downloads\RPAExpressInstaller\resources\cab2.cab
[1740:2348][2017-07-26T09:32:04]i305: Verified acquired payload: cab1F5F79B2F33CFFA45DDB3CD0EA29F740 at path: C:\ProgramData\Package Cache\.unverified\cab1F5F79B2F33CFFA45DDB3CD0EA29F740, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab2.cab.
[0664:2664][2017-07-26T09:32:04]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab8F2D4AEB2CB27F723213E78598674D2E, copy from: D:\Downloads\RPAExpressInstaller\resources\cab3.cab
[1740:2348][2017-07-26T09:32:09]i305: Verified acquired payload: cab8F2D4AEB2CB27F723213E78598674D2E at path: C:\ProgramData\Package Cache\.unverified\cab8F2D4AEB2CB27F723213E78598674D2E, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab3.cab.
[0664:2664][2017-07-26T09:32:09]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab91FA3D1A8615C577506E89CC498C3636, copy from: D:\Downloads\RPAExpressInstaller\resources\cab4.cab
[1740:2348][2017-07-26T09:32:10]i305: Verified acquired payload: cab91FA3D1A8615C577506E89CC498C3636 at path: C:\ProgramData\Package Cache\.unverified\cab91FA3D1A8615C577506E89CC498C3636, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab4.cab.
[0664:2664][2017-07-26T09:32:10]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab768B9B22EBD55D63E07B2E8CA49446C5, copy from: D:\Downloads\RPAExpressInstaller\resources\cab5.cab
[1740:2348][2017-07-26T09:32:11]i305: Verified acquired payload: cab768B9B22EBD55D63E07B2E8CA49446C5 at path: C:\ProgramData\Package Cache\.unverified\cab768B9B22EBD55D63E07B2E8CA49446C5, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab5.cab.
[0664:2664][2017-07-26T09:32:11]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab8FE7452F846F3AEC7CB559541A24E14A, copy from: D:\Downloads\RPAExpressInstaller\resources\cab6.cab
[1740:2348][2017-07-26T09:32:12]i305: Verified acquired payload: cab8FE7452F846F3AEC7CB559541A24E14A at path: C:\ProgramData\Package Cache\.unverified\cab8FE7452F846F3AEC7CB559541A24E14A, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab6.cab.
[0664:2664][2017-07-26T09:32:12]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab7BD0FE78BB5448A0531D667924DACAC7, copy from: D:\Downloads\RPAExpressInstaller\resources\cab7.cab
[1740:2348][2017-07-26T09:32:13]i305: Verified acquired payload: cab7BD0FE78BB5448A0531D667924DACAC7 at path: C:\ProgramData\Package Cache\.unverified\cab7BD0FE78BB5448A0531D667924DACAC7, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab7.cab.
[0664:2664][2017-07-26T09:32:13]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab452F28ABF0ACF89A70329D81C8C794EB, copy from: D:\Downloads\RPAExpressInstaller\resources\cab8.cab
[1740:2348][2017-07-26T09:32:14]i305: Verified acquired payload: cab452F28ABF0ACF89A70329D81C8C794EB at path: C:\ProgramData\Package Cache\.unverified\cab452F28ABF0ACF89A70329D81C8C794EB, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab8.cab.
[0664:2664][2017-07-26T09:32:14]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabBAB383841BF20AEDCE7E413CB5004AF2, copy from: D:\Downloads\RPAExpressInstaller\resources\cab9.cab
[1740:2348][2017-07-26T09:32:15]i305: Verified acquired payload: cabBAB383841BF20AEDCE7E413CB5004AF2 at path: C:\ProgramData\Package Cache\.unverified\cabBAB383841BF20AEDCE7E413CB5004AF2, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab9.cab.
[0664:2664][2017-07-26T09:32:15]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab028847F7DB2FDFCF800C39F6CFC978CE, copy from: D:\Downloads\RPAExpressInstaller\resources\cab10.cab
[1740:2348][2017-07-26T09:32:16]i305: Verified acquired payload: cab028847F7DB2FDFCF800C39F6CFC978CE at path: C:\ProgramData\Package Cache\.unverified\cab028847F7DB2FDFCF800C39F6CFC978CE, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab10.cab.
[0664:2664][2017-07-26T09:32:16]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab1884D50193E2A73CB67DF3F08075C05C, copy from: D:\Downloads\RPAExpressInstaller\resources\cab11.cab
[1740:2348][2017-07-26T09:32:16]i305: Verified acquired payload: cab1884D50193E2A73CB67DF3F08075C05C at path: C:\ProgramData\Package Cache\.unverified\cab1884D50193E2A73CB67DF3F08075C05C, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab11.cab.
[0664:2664][2017-07-26T09:32:16]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab716F7B47DAB6951FE023D39D1358C7C5, copy from: D:\Downloads\RPAExpressInstaller\resources\cab12.cab
[1740:2348][2017-07-26T09:32:16]i305: Verified acquired payload: cab716F7B47DAB6951FE023D39D1358C7C5 at path: C:\ProgramData\Package Cache\.unverified\cab716F7B47DAB6951FE023D39D1358C7C5, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab12.cab.
[0664:2664][2017-07-26T09:32:16]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab0B19949DECA7F28288E02CE622A6316F, copy from: D:\Downloads\RPAExpressInstaller\resources\cab13.cab
[1740:2348][2017-07-26T09:32:16]i305: Verified acquired payload: cab0B19949DECA7F28288E02CE622A6316F at path: C:\ProgramData\Package Cache\.unverified\cab0B19949DECA7F28288E02CE622A6316F, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab13.cab.
[0664:2664][2017-07-26T09:32:16]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab8CDC30B4C37918FEF8927F0A35D4C125, copy from: D:\Downloads\RPAExpressInstaller\resources\cab14.cab
[1740:2348][2017-07-26T09:32:17]i305: Verified acquired payload: cab8CDC30B4C37918FEF8927F0A35D4C125 at path: C:\ProgramData\Package Cache\.unverified\cab8CDC30B4C37918FEF8927F0A35D4C125, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab14.cab.
[0664:2664][2017-07-26T09:32:17]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabAA8A71522AA3043DBFD585830E4FFAA6, copy from: D:\Downloads\RPAExpressInstaller\resources\cab15.cab
[1740:2348][2017-07-26T09:32:18]i305: Verified acquired payload: cabAA8A71522AA3043DBFD585830E4FFAA6 at path: C:\ProgramData\Package Cache\.unverified\cabAA8A71522AA3043DBFD585830E4FFAA6, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab15.cab.
[0664:2664][2017-07-26T09:32:18]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabA944A252B9526F733B7C91E652A25CFA, copy from: D:\Downloads\RPAExpressInstaller\resources\cab16.cab
[1740:2348][2017-07-26T09:32:19]i305: Verified acquired payload: cabA944A252B9526F733B7C91E652A25CFA at path: C:\ProgramData\Package Cache\.unverified\cabA944A252B9526F733B7C91E652A25CFA, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab16.cab.
[0664:2664][2017-07-26T09:32:19]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab3ED125278F56D7FB68AC167FBAB89133, copy from: D:\Downloads\RPAExpressInstaller\resources\cab17.cab
[1740:2348][2017-07-26T09:32:20]i305: Verified acquired payload: cab3ED125278F56D7FB68AC167FBAB89133 at path: C:\ProgramData\Package Cache\.unverified\cab3ED125278F56D7FB68AC167FBAB89133, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab17.cab.
[0664:2664][2017-07-26T09:32:20]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabAA68FC9FB3DE164D87A63ABCF753EF96, copy from: D:\Downloads\RPAExpressInstaller\resources\cab18.cab
[1740:2348][2017-07-26T09:32:21]i305: Verified acquired payload: cabAA68FC9FB3DE164D87A63ABCF753EF96 at path: C:\ProgramData\Package Cache\.unverified\cabAA68FC9FB3DE164D87A63ABCF753EF96, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab18.cab.
[0664:2664][2017-07-26T09:32:21]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab82188016E94425FB470C4FDF151B74BD, copy from: D:\Downloads\RPAExpressInstaller\resources\cab19.cab
[1740:2348][2017-07-26T09:32:21]i305: Verified acquired payload: cab82188016E94425FB470C4FDF151B74BD at path: C:\ProgramData\Package Cache\.unverified\cab82188016E94425FB470C4FDF151B74BD, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab19.cab.
[0664:2664][2017-07-26T09:32:21]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabD49114EEB607C1BCBF09EA6BB40A5F26, copy from: D:\Downloads\RPAExpressInstaller\resources\cab20.cab
[1740:2348][2017-07-26T09:32:23]i305: Verified acquired payload: cabD49114EEB607C1BCBF09EA6BB40A5F26 at path: C:\ProgramData\Package Cache\.unverified\cabD49114EEB607C1BCBF09EA6BB40A5F26, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab20.cab.
[0664:2664][2017-07-26T09:32:23]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabAEA7824D964AAC019510166F3C1043F2, copy from: D:\Downloads\RPAExpressInstaller\resources\cab21.cab
[1740:2348][2017-07-26T09:32:29]i305: Verified acquired payload: cabAEA7824D964AAC019510166F3C1043F2 at path: C:\ProgramData\Package Cache\.unverified\cabAEA7824D964AAC019510166F3C1043F2, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab21.cab.
[0664:2664][2017-07-26T09:32:33]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab9B02BD9418486677821775791A25F975, copy from: D:\Downloads\RPAExpressInstaller\resources\cab22.cab
[1740:2348][2017-07-26T09:32:34]i305: Verified acquired payload: cab9B02BD9418486677821775791A25F975 at path: C:\ProgramData\Package Cache\.unverified\cab9B02BD9418486677821775791A25F975, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab22.cab.
[0664:2664][2017-07-26T09:32:34]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab31BC6086B5C65729D2416EEA6E5A531C, copy from: D:\Downloads\RPAExpressInstaller\resources\cab23.cab
[1740:2348][2017-07-26T09:32:35]i305: Verified acquired payload: cab31BC6086B5C65729D2416EEA6E5A531C at path: C:\ProgramData\Package Cache\.unverified\cab31BC6086B5C65729D2416EEA6E5A531C, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab23.cab.
[0664:2664][2017-07-26T09:32:35]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab939C3E09D2548918CD70FB2C2C1DE175, copy from: D:\Downloads\RPAExpressInstaller\resources\cab24.cab
[1740:2348][2017-07-26T09:32:37]i305: Verified acquired payload: cab939C3E09D2548918CD70FB2C2C1DE175 at path: C:\ProgramData\Package Cache\.unverified\cab939C3E09D2548918CD70FB2C2C1DE175, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab24.cab.
[0664:2664][2017-07-26T09:32:37]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab993D5D8CF7AE5FD7AD1FE41EC5879D8D, copy from: D:\Downloads\RPAExpressInstaller\resources\cab25.cab
[1740:2348][2017-07-26T09:32:37]i305: Verified acquired payload: cab993D5D8CF7AE5FD7AD1FE41EC5879D8D at path: C:\ProgramData\Package Cache\.unverified\cab993D5D8CF7AE5FD7AD1FE41EC5879D8D, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab25.cab.
[0664:2664][2017-07-26T09:32:37]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabAC90B446AA8FE3333AF65B2CDEBCBAE3, copy from: D:\Downloads\RPAExpressInstaller\resources\cab26.cab
[1740:2348][2017-07-26T09:32:38]i305: Verified acquired payload: cabAC90B446AA8FE3333AF65B2CDEBCBAE3 at path: C:\ProgramData\Package Cache\.unverified\cabAC90B446AA8FE3333AF65B2CDEBCBAE3, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab26.cab.
[0664:2664][2017-07-26T09:32:38]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab8CD2D491C08B4D93122E25196761EC5B, copy from: D:\Downloads\RPAExpressInstaller\resources\cab27.cab
[1740:2348][2017-07-26T09:32:39]i305: Verified acquired payload: cab8CD2D491C08B4D93122E25196761EC5B at path: C:\ProgramData\Package Cache\.unverified\cab8CD2D491C08B4D93122E25196761EC5B, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab27.cab.
[0664:2664][2017-07-26T09:32:39]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab7010453E381B4DE48ECB35C7B3D17B16, copy from: D:\Downloads\RPAExpressInstaller\resources\cab28.cab
[1740:2348][2017-07-26T09:32:40]i305: Verified acquired payload: cab7010453E381B4DE48ECB35C7B3D17B16 at path: C:\ProgramData\Package Cache\.unverified\cab7010453E381B4DE48ECB35C7B3D17B16, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab28.cab.
[0664:2664][2017-07-26T09:32:40]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cab63FCEF5DE81BB6842CD8C9AF4A8D0C4C, copy from: D:\Downloads\RPAExpressInstaller\resources\cab29.cab
[1740:2348][2017-07-26T09:32:43]i305: Verified acquired payload: cab63FCEF5DE81BB6842CD8C9AF4A8D0C4C at path: C:\ProgramData\Package Cache\.unverified\cab63FCEF5DE81BB6842CD8C9AF4A8D0C4C, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab29.cab.
[0664:2664][2017-07-26T09:32:43]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabDC3C8448B1B02942391040AB41CE7277, copy from: D:\Downloads\RPAExpressInstaller\resources\cab30.cab
[1740:2348][2017-07-26T09:32:45]i305: Verified acquired payload: cabDC3C8448B1B02942391040AB41CE7277 at path: C:\ProgramData\Package Cache\.unverified\cabDC3C8448B1B02942391040AB41CE7277, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab30.cab.
[0664:2664][2017-07-26T09:32:45]i338: Acquiring package: WorkFusion_RPA_Express.msi, payload: cabE7033660988D979932E002BAF668E2C8, copy from: D:\Downloads\RPAExpressInstaller\resources\cab31.cab
[1740:2348][2017-07-26T09:32:45]i305: Verified acquired payload: cabE7033660988D979932E002BAF668E2C8 at path: C:\ProgramData\Package Cache\.unverified\cabE7033660988D979932E002BAF668E2C8, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\cab31.cab.
[1740:2790][2017-07-26T09:32:45]i323: Registering package dependency provider: {940B81FE-080D-4F90-9869-DFDF869F33FD}, version: 1.1.3, package: WorkFusion_RPA_Express.msi
[1740:2790][2017-07-26T09:32:46]i301: Applying execute package: WorkFusion_RPA_Express.msi, action: Install, path: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\resources\WorkFusion RPA Express.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" WIXBUNDLEORIGINALSOURCE="D:\Downloads\RPAExpressInstaller\RPAExpressInstaller.exe"'
[1740:2790][2017-07-26T09:53:06]e000: Error 0x80070643: Failed to install MSI package.
[1740:2790][2017-07-26T09:53:06]e000: Error 0x80070643: Failed to execute MSI package.
[0664:26DC][2017-07-26T09:53:06]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0664:26DC][2017-07-26T09:53:06]i319: Applied execute package: WorkFusion_RPA_Express.msi, result: 0x80070643, restart: None
[0664:26DC][2017-07-26T09:53:06]e000: Error 0x80070643: Failed to execute MSI package.
[1740:2790][2017-07-26T09:53:06]i301: Applying rollback package: WorkFusion_RPA_Express.msi, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" WIXBUNDLEORIGINALSOURCE="D:\Downloads\RPAExpressInstaller\RPAExpressInstaller.exe"'
[0664:26DC][2017-07-26T10:06:40]i319: Applied rollback package: WorkFusion_RPA_Express.msi, result: 0x0, restart: None
[1740:2790][2017-07-26T10:06:40]i329: Removed package dependency provider: {940B81FE-080D-4F90-9869-DFDF869F33FD}, package: WorkFusion_RPA_Express.msi
[1740:2790][2017-07-26T10:06:40]i351: Removing cached package: WorkFusion_RPA_Express.msi, from path: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF869F33FD}v1.1.3\
[1740:2790][2017-07-26T10:06:40]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f17ac109-7c13-4b56-8863-7bfec4fa9864}, resume: None, restart: None, disable resume: No
[1740:2790][2017-07-26T10:06:40]i330: Removed bundle dependency provider: {f17ac109-7c13-4b56-8863-7bfec4fa9864}
[1740:2790][2017-07-26T10:06:40]i352: Removing cached bundle: {f17ac109-7c13-4b56-8863-7bfec4fa9864}, from path: C:\ProgramData\Package Cache\{f17ac109-7c13-4b56-8863-7bfec4fa9864}\
[1740:2790][2017-07-26T10:06:40]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f17ac109-7c13-4b56-8863-7bfec4fa9864}, resume: None, restart initiated: No, disable resume: No
[0664:26DC][2017-07-26T10:06:40]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

@chris_rough
Thank you for your information.
As described in the RPA Express Troubleshooting Guide (https://kb.workfusion.com/display/RPAe/Troubleshooting#expand-Errorcode0x80070643) this error is mostly caused by antiviral software. Try to disable it temporary before installation and post on the forum your progress.

I have the same issue. When trying to install the application, I receive the access denied error.

Also I had to re-attempt the download of the .zip file several times due to the installation being interrupted, or once downloaded, I received a windows error stating that the .zip file is invalid.

I do not have admin privileges currently on my machine, but I will see if I can obtain it in efforts to complete this installation.

Thank you and I hope someone can assist!

The contents of my log file is below:

[3508:1BC0][2018-01-16T13:39:37]i001: Burn v3.10.0.2103, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Users\JLC\Desktop\RPAExpressInstaller (1)\RPAExpressInstaller.exe
[3508:1BC0][2018-01-16T13:39:37]i009: Command Line: ‘’
[3508:1BC0][2018-01-16T13:39:37]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\JLC\AppData\Local\Temp\WorkFusion_RPA_Express_20180116133937.log’
[3508:1BC0][2018-01-16T13:39:37]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\JLC\Desktop\RPAExpressInstaller (1)\RPAExpressInstaller.exe’
[3508:1BC0][2018-01-16T13:39:37]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\Users\JLC\Desktop\RPAExpressInstaller (1)’
[3508:1BC0][2018-01-16T13:39:37]i000: Setting string variable ‘WixBundleName’ to value ‘WorkFusion RPA Express’
[3508:1BC0][2018-01-16T13:39:37]i000: Unsetting variable ‘WixBundleManufacturer’
[3508:2CD0][2018-01-16T13:39:37]i000: Setting numeric variable ‘WixStdBALanguageId’ to value 1033
[3508:2CD0][2018-01-16T13:39:37]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.1.9.0’
[3508:1BC0][2018-01-16T13:39:37]i100: Detect begin, 1 packages
[3508:1BC0][2018-01-16T13:39:37]i101: Detected package: WorkFusionRPAExpress.msi, state: Absent, cached: None
[3508:1BC0][2018-01-16T13:39:37]i199: Detect complete, result: 0x0
[3508:2CD0][2018-01-16T13:39:39]i000: Setting numeric variable ‘EulaAcceptCheckbox’ to value 0
[3508:1BC0][2018-01-16T13:39:39]i200: Plan begin, 1 packages, action: Install
[3508:1BC0][2018-01-16T13:39:39]i000: Setting string variable ‘WixBundleRollbackLog_WorkFusionRPAExpress.msi’ to value ‘C:\Users\JLC\AppData\Local\Temp\WorkFusion_RPA_Express_20180116133937_000_WorkFusionRPAExpress.msi_rollback.log’
[3508:1BC0][2018-01-16T13:39:39]i000: Setting string variable ‘WixBundleLog_WorkFusionRPAExpress.msi’ to value ‘C:\Users\JLC\AppData\Local\Temp\WorkFusion_RPA_Express_20180116133937_000_WorkFusionRPAExpress.msi.log’
[3508:1BC0][2018-01-16T13:39:39]i201: Planned package: WorkFusionRPAExpress.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[3508:1BC0][2018-01-16T13:39:39]i299: Plan complete, result: 0x0
[3508:1BC0][2018-01-16T13:39:39]i300: Apply begin
[3508:1BC0][2018-01-16T13:39:39]i010: Launching elevated engine process.
[3508:1BC0][2018-01-16T13:39:54]i011: Launched elevated engine process.
[3508:1BC0][2018-01-16T13:39:54]i012: Connected to elevated engine.
[3154:1C08][2018-01-16T13:39:54]i358: Pausing automatic updates.
[3154:1C08][2018-01-16T13:39:54]i359: Paused automatic updates.
[3154:1C08][2018-01-16T13:39:54]i360: Creating a system restore point.
[3154:1C08][2018-01-16T13:39:54]w363: Could not create system restore point, error: 0x80070005. Continuing…
[3154:1C08][2018-01-16T13:39:54]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{f666ca34-6379-4c25-abcf-e1e7255a0a3f}, options: 0x7, disable resume: No
[3154:1C08][2018-01-16T13:40:00]e000: Error 0x80070005: Failed to secure cache path: C:\ProgramData\Package Cache
[3154:1C08][2018-01-16T13:40:00]e000: Error 0x80070005: Failed to secure cache directory: C:\ProgramData\Package Cache
[3154:1C08][2018-01-16T13:40:00]e000: Error 0x80070005: Failed to create completed cache path for bundle.
[3154:1C08][2018-01-16T13:40:00]e000: Error 0x80070005: Failed to cache bundle from path: C:\Users\JLC\AppData\Local\Temp{f666ca34-6379-4c25-abcf-e1e7255a0a3f}.be\RPAExpressInstaller.exe
[3154:1C08][2018-01-16T13:40:00]e000: Error 0x80070005: Failed to begin registration session.
[3508:1BC0][2018-01-16T13:40:00]e000: Error 0x80070005: Failed to begin registration session in per-machine process.
[3508:1BC0][2018-01-16T13:40:00]e000: Error 0x80070005: Failed to register bundle.
[3508:1BC0][2018-01-16T13:40:00]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart: No

I am facing the same error with ver 2.00
AV is disabled, Admin rights,… all requirements are there but keep receiving the same error!!!
\