Problem with using selectors in bot

HI! I have a problem in RPA Express. When I’m using Inspector I can find and click on selectors in the application I’m using. But when I use the same selectors in my bot it can not find the element. Are anybody else experiencing this problem? Do you have any solution to this?

Hi @nicole.bevenhall what application are you using and what error does the bot fail with?

Hi @ashapkina! I’m using a Citrix application and this is the error I get:

If it is a Citrix application, you cannot use object selectors. You can use surface-based automation (images and keystrokes).

Okay, thank you!

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