RPA Help Videos: sound not playing


#1

I’m not getting sound on any of the help videos in RPA’s Welcome page. The volume on my machine is operating, and the mute icon on the video does not function; when I click it, the volume bar appears and fades very quickly. I have tried reinstalling the program with no luck. Any direction on how to get these to work properly?

eg. below:


#2

Dear @Dave_Anderl,

the videos are available on our KB.
Use the link https://kb.workfusion.com/display/RPAe/How+to+Use+RPA+Recorder
and try to watch the videos there.
Let us know if it helps.