Unable To Install RPA Express 1.2.0

installation
issues
0x80070643

#1

Installation of 1.1.9 works perfectly but I encountered the following error when installing version 1.2.0.

The error message is

0x80070643 - Fatal error during installation

I don’t think it is the anti-virus since 1.1.9 installation works fine.

Any help would be appreciated.

Thanks

Capture


#2

I also face the same issue. Log

[1CB8:2848][2018-02-11T23:43:31]i001: Burn v3.11.0.1701, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\SUBHAS~1\AppData\Local\Temp\{B61F4F3C-EDAC-4536-BE99-4D01DD2F30B9}\.cr\RPAExpressInstaller.exe
[1CB8:2848][2018-02-11T23:43:31]i000: Initializing string variable 'ProductShortName' to value 'RPA Express'
[1CB8:2848][2018-02-11T23:43:31]i000: Initializing string variable 'ProductLauncher' to value '[INSTALLDIR]\RPA\wfagent\rpaxwin.vbs'
[1CB8:2848][2018-02-11T23:43:31]i000: Initializing string variable 'ProductStop' to value 'rpaxwin-stop.bat'
[1CB8:2848][2018-02-11T23:43:31]i000: Initializing string variable 'INSTALLDIR' to value 'C:\RPAExpress\'
[1CB8:2848][2018-02-11T23:43:31]i000: Initializing string variable 'MainPackageId' to value 'WorkFusionRPAExpress'
[1CB8:2848][2018-02-11T23:43:31]i009: Command Line: '"-burn.clean.room=C:\All Files\RPAExpressInstaller\RPAExpressInstaller.exe" -burn.filehandle.attached=568 -burn.filehandle.self=636'
[1CB8:2848][2018-02-11T23:43:31]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\All Files\RPAExpressInstaller\RPAExpressInstaller.exe'
[1CB8:2848][2018-02-11T23:43:31]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\All Files\RPAExpressInstaller\'
[1CB8:2848][2018-02-11T23:43:31]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331.log'
[1CB8:2848][2018-02-11T23:43:31]i000: Setting string variable 'WixBundleName' to value 'WorkFusion RPA Express'
[1CB8:2848][2018-02-11T23:43:31]i000: Setting string variable 'WixBundleManufacturer' to value 'WorkFusion'
[1CB8:2848][2018-02-11T23:43:31]i000: Loading managed bootstrapper application.
[1CB8:2848][2018-02-11T23:43:31]i000: Creating BA thread to run asynchronously.
[1CB8:11C0][2018-02-11T23:43:31]i000: Running the Custom WiX BA.
[1CB8:11C0][2018-02-11T23:43:31]i000: Setting string variable 'BootstrapperDisplayMode' to value 'Full'
[1CB8:11C0][2018-02-11T23:43:31]i000: Custom BA - Load resources from path: Localization/Resources.en-US.xaml
[1CB8:11C0][2018-02-11T23:43:32]i000: Processing commandline arguments.
[1CB8:2848][2018-02-11T23:43:32]i100: Detect begin, 8 packages
[1CB8:11C0][2018-02-11T23:43:32]i000: Creating a main UI.
[1CB8:2848][2018-02-11T23:43:32]i000: Registry key not found. Key = 'Software\WorkFusion\RPA Express'
[1CB8:2848][2018-02-11T23:43:32]i000: Setting numeric variable 'PrevInstallDirExist' to value 0
[1CB8:2848][2018-02-11T23:43:32]i000: Setting string variable 'NETFRAMEWORK45' to value '461308'
[1CB8:2848][2018-02-11T23:43:32]i000: Setting string variable 'VC2013RedistX64' to value '12.0.30501.0'
[1CB8:2848][2018-02-11T23:43:32]i052: Condition 'PrevInstallDirExist' evaluates to false.
[1CB8:2848][2018-02-11T23:43:32]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
[1CB8:2848][2018-02-11T23:43:32]i052: Condition 'VC2013RedistX64' evaluates to true.
[1CB8:2848][2018-02-11T23:43:32]i101: Detected package: NetFx45Web, state: Present, cached: None
[1CB8:2848][2018-02-11T23:43:32]i101: Detected package: VC2013Redist_x64, state: Present, cached: None
[1CB8:2848][2018-02-11T23:43:32]i101: Detected package: WorkFusionRPAExpress, state: Absent, cached: None
[1CB8:2848][2018-02-11T23:43:32]i104: Detected package: WorkFusionRPAExpress, feature: WorkFusion, state: Absent
[1CB8:2848][2018-02-11T23:43:32]i101: Detected package: WorkFusionControlTower, state: Absent, cached: None
[1CB8:2848][2018-02-11T23:43:32]i104: Detected package: WorkFusionControlTower, feature: ControlTower, state: Absent
[1CB8:2848][2018-02-11T23:43:32]i101: Detected package: WorkFusionRecorder, state: Absent, cached: Complete
[1CB8:2848][2018-02-11T23:43:32]i104: Detected package: WorkFusionRecorder, feature: Studio, state: Absent
[1CB8:2848][2018-02-11T23:43:32]i101: Detected package: WorkFusionOCR, state: Absent, cached: Complete
[1CB8:2848][2018-02-11T23:43:32]i104: Detected package: WorkFusionOCR, feature: OCR, state: Absent
[1CB8:2848][2018-02-11T23:43:32]i101: Detected package: WorkFusionMinio, state: Absent, cached: Complete
[1CB8:2848][2018-02-11T23:43:32]i104: Detected package: WorkFusionMinio, feature: Minio, state: Absent
[1CB8:2848][2018-02-11T23:43:32]i101: Detected package: WorkFusionRPA, state: Absent, cached: Complete
[1CB8:2848][2018-02-11T23:43:32]i104: Detected package: WorkFusionRPA, feature: RPA, state: Absent
[1CB8:2848][2018-02-11T23:43:32]i052: Condition 'VersionNT64' evaluates to true.
[1CB8:2848][2018-02-11T23:43:32]i052: Condition 'VersionNT64 >= v6.1' evaluates to true.
[1CB8:2848][2018-02-11T23:43:32]i199: Detect complete, result: 0x0
[1CB8:11C0][2018-02-11T23:43:37]i052: Condition 'WixBundleElevated=1' evaluates to true.
[1CB8:2848][2018-02-11T23:43:39]i200: Plan begin, 8 packages, action: Install
[1CB8:2848][2018-02-11T23:43:40]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web
[1CB8:2848][2018-02-11T23:43:40]i052: Condition 'VersionNT64' evaluates to true.
[1CB8:2848][2018-02-11T23:43:40]w321: Skipping dependency registration on package with no dependency providers: VC2013Redist_x64
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionRPAExpress; Requested state - Present
[1CB8:2848][2018-02-11T23:43:40]i204: Plan 1 msi features for package: WorkFusionRPAExpress
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionRPAExpress; Feature - WorkFusion; Requested state - Local
[1CB8:2848][2018-02-11T23:43:40]i203: Planned feature: WorkFusion, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleRollbackLog_WorkFusionRPAExpress' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_000_WorkFusionRPAExpress_rollback.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleLog_WorkFusionRPAExpress' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_000_WorkFusionRPAExpress.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionControlTower; Requested state - Present
[1CB8:2848][2018-02-11T23:43:40]i204: Plan 1 msi features for package: WorkFusionControlTower
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionControlTower; Feature - ControlTower; Requested state - Local
[1CB8:2848][2018-02-11T23:43:40]i203: Planned feature: ControlTower, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleRollbackLog_WorkFusionControlTower' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_001_WorkFusionControlTower_rollback.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleLog_WorkFusionControlTower' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_001_WorkFusionControlTower.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionRecorder; Requested state - Present
[1CB8:2848][2018-02-11T23:43:40]i204: Plan 1 msi features for package: WorkFusionRecorder
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionRecorder; Feature - Studio; Requested state - Local
[1CB8:2848][2018-02-11T23:43:40]i203: Planned feature: Studio, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleRollbackLog_WorkFusionRecorder' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_002_WorkFusionRecorder_rollback.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleLog_WorkFusionRecorder' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_002_WorkFusionRecorder.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionOCR; Requested state - Present
[1CB8:2848][2018-02-11T23:43:40]i204: Plan 1 msi features for package: WorkFusionOCR
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionOCR; Feature - OCR; Requested state - Local
[1CB8:2848][2018-02-11T23:43:40]i203: Planned feature: OCR, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleRollbackLog_WorkFusionOCR' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_003_WorkFusionOCR_rollback.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleLog_WorkFusionOCR' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_003_WorkFusionOCR.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionMinio; Requested state - Present
[1CB8:2848][2018-02-11T23:43:40]i204: Plan 1 msi features for package: WorkFusionMinio
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionMinio; Feature - Minio; Requested state - Local
[1CB8:2848][2018-02-11T23:43:40]i203: Planned feature: Minio, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleRollbackLog_WorkFusionMinio' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_004_WorkFusionMinio_rollback.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleLog_WorkFusionMinio' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_004_WorkFusionMinio.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionRPA; Requested state - Present
[1CB8:2848][2018-02-11T23:43:40]i204: Plan 1 msi features for package: WorkFusionRPA
[1CB8:2848][2018-02-11T23:43:40]i000: Custom BA plan: Package - WorkFusionRPA; Feature - RPA; Requested state - Local
[1CB8:2848][2018-02-11T23:43:40]i203: Planned feature: RPA, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleRollbackLog_WorkFusionRPA' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_005_WorkFusionRPA_rollback.log'
[1CB8:2848][2018-02-11T23:43:40]i000: Setting string variable 'WixBundleLog_WorkFusionRPA' to value 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331_005_WorkFusionRPA.log'
[1CB8:2848][2018-02-11T23:43:40]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1CB8:2848][2018-02-11T23:43:40]i201: Planned package: VC2013Redist_x64, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1CB8:2848][2018-02-11T23:43:40]i201: Planned package: WorkFusionRPAExpress, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1CB8:2848][2018-02-11T23:43:40]i201: Planned package: WorkFusionControlTower, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1CB8:2848][2018-02-11T23:43:40]i201: Planned package: WorkFusionRecorder, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1CB8:2848][2018-02-11T23:43:40]i201: Planned package: WorkFusionOCR, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1CB8:2848][2018-02-11T23:43:40]i201: Planned package: WorkFusionMinio, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1CB8:2848][2018-02-11T23:43:40]i201: Planned package: WorkFusionRPA, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1CB8:2848][2018-02-11T23:43:40]i299: Plan complete, result: 0x0
[1CB8:2848][2018-02-11T23:43:40]i300: Apply begin
[1CB8:2848][2018-02-11T23:43:40]i010: Launching elevated engine process.
[1CB8:2848][2018-02-11T23:43:40]i011: Launched elevated engine process.
[1CB8:2848][2018-02-11T23:43:40]i012: Connected to elevated engine.
[2580:1620][2018-02-11T23:43:40]i358: Pausing automatic updates.
[2580:1620][2018-02-11T23:43:40]i359: Paused automatic updates.
[2580:1620][2018-02-11T23:43:40]i360: Creating a system restore point.
[2580:1620][2018-02-11T23:43:40]i362: System restore disabled, system restore point not created.
[2580:1620][2018-02-11T23:43:40]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{db8fa512-1673-4324-88af-aa043b57ae7a}, options: 0x7, disable resume: No
[2580:1620][2018-02-11T23:43:40]i000: Caching bundle from: 'C:\Users\SUBHAS~1\AppData\Local\Temp\{FA513631-7C30-41B1-AC5D-95AE4F6B511B}\.be\RPAExpressInstaller.exe' to: 'C:\ProgramData\Package Cache\{db8fa512-1673-4324-88af-aa043b57ae7a}\RPAExpressInstaller.exe'
[2580:1620][2018-02-11T23:43:40]i320: Registering bundle dependency provider: {db8fa512-1673-4324-88af-aa043b57ae7a}, version: 1.2.0.74
[2580:1620][2018-02-11T23:43:40]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{db8fa512-1673-4324-88af-aa043b57ae7a}, resume: Active, restart initiated: No, disable resume: No
[1CB8:1B94][2018-02-11T23:43:40]i338: Acquiring package: WorkFusionRPAExpress, payload: WorkFusionRPAExpress, copy from: C:\All Files\RPAExpressInstaller\resources\WorkFusionRPAExpress.msi
[1CB8:1B94][2018-02-11T23:43:41]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\All Files\RPAExpressInstaller\'
[2580:27AC][2018-02-11T23:43:44]i305: Verified acquired payload: WorkFusionRPAExpress at path: C:\ProgramData\Package Cache\.unverified\WorkFusionRPAExpress, moving to: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF86AFF348}v1.2.0.74\resources\WorkFusionRPAExpress.msi.
[1CB8:1B94][2018-02-11T23:43:44]i338: Acquiring package: WorkFusionControlTower, payload: WorkFusionControlTower, copy from: C:\All Files\RPAExpressInstaller\resources\WorkFusionControlTower.msi
[2580:27AC][2018-02-11T23:43:52]i305: Verified acquired payload: WorkFusionControlTower at path: C:\ProgramData\Package Cache\.unverified\WorkFusionControlTower, moving to: C:\ProgramData\Package Cache\{5A496014-8BDA-4AFE-A81B-EEE2317957A6}v1.2.0.74\resources\WorkFusionControlTower.msi.
[2580:27AC][2018-02-11T23:43:54]i304: Verified existing payload: WorkFusionRecorder at path: C:\ProgramData\Package Cache\{61AF02FD-6E8A-466E-9E3A-2E3EC39FF313}v1.2.0.74\resources\WorkFusionRecorder.msi.
[2580:27AC][2018-02-11T23:43:58]i304: Verified existing payload: WorkFusionOCR at path: C:\ProgramData\Package Cache\{5DB94ECC-5AC3-4CE0-9492-5F8A9490752B}v1.2.0.74\resources\WorkFusionOCR.msi.
[2580:27AC][2018-02-11T23:43:58]i304: Verified existing payload: WorkFusionMinio at path: C:\ProgramData\Package Cache\{A74C59A5-26BF-4FB5-880D-F6A12146ECD9}v1.2.0.74\resources\WorkFusionMinio.msi.
[2580:27AC][2018-02-11T23:43:59]i304: Verified existing payload: WorkFusionRPA at path: C:\ProgramData\Package Cache\{D8AFE8A0-888A-48BD-951A-C48279956D7F}v1.2.0.74\resources\WorkFusionRPA.msi.
[2580:1620][2018-02-11T23:43:59]i323: Registering package dependency provider: {940B81FE-080D-4F90-9869-DFDF86AFF348}, version: 1.2.0.74, package: WorkFusionRPAExpress
[2580:1620][2018-02-11T23:43:59]i301: Applying execute package: WorkFusionRPAExpress, action: Install, path: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF86AFF348}v1.2.0.74\resources\WorkFusionRPAExpress.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLDIR="C:\RPAExpress\" WIXBUNDLEORIGINALSOURCE="C:\All Files\RPAExpressInstaller\RPAExpressInstaller.exe" ADDLOCAL="WorkFusion"'
[1CB8:2848][2018-02-11T23:44:38]i319: Applied execute package: WorkFusionRPAExpress, result: 0x0, restart: None
[2580:1620][2018-02-11T23:44:38]i325: Registering dependency: {db8fa512-1673-4324-88af-aa043b57ae7a} on package provider: {940B81FE-080D-4F90-9869-DFDF86AFF348}, package: WorkFusionRPAExpress
[2580:1620][2018-02-11T23:44:38]i323: Registering package dependency provider: {5A496014-8BDA-4AFE-A81B-EEE2317957A6}, version: 1.2.0.74, package: WorkFusionControlTower
[2580:1620][2018-02-11T23:44:38]i301: Applying execute package: WorkFusionControlTower, action: Install, path: C:\ProgramData\Package Cache\{5A496014-8BDA-4AFE-A81B-EEE2317957A6}v1.2.0.74\resources\WorkFusionControlTower.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLDIR="C:\RPAExpress\" WIXBUNDLEORIGINALSOURCE="C:\All Files\RPAExpressInstaller\RPAExpressInstaller.exe" ADDLOCAL="ControlTower"'
[2580:1620][2018-02-11T23:47:57]e000: Error 0x80070643: Failed to install MSI package.
[2580:1620][2018-02-11T23:47:57]e000: Error 0x80070643: Failed to execute MSI package.
[1CB8:2848][2018-02-11T23:47:57]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[1CB8:2848][2018-02-11T23:47:57]i319: Applied execute package: WorkFusionControlTower, result: 0x80070643, restart: None
[1CB8:2848][2018-02-11T23:47:57]e000: Error 0x80070643: Failed to execute MSI package.
[2580:1620][2018-02-11T23:47:57]i318: Skipped rollback of package: WorkFusionControlTower, action: Uninstall, already: Absent
[1CB8:2848][2018-02-11T23:47:57]i319: Applied rollback package: WorkFusionControlTower, result: 0x0, restart: None
[2580:1620][2018-02-11T23:47:57]i329: Removed package dependency provider: {5A496014-8BDA-4AFE-A81B-EEE2317957A6}, package: WorkFusionControlTower
[2580:1620][2018-02-11T23:47:57]i351: Removing cached package: WorkFusionControlTower, from path: C:\ProgramData\Package Cache\{5A496014-8BDA-4AFE-A81B-EEE2317957A6}v1.2.0.74\
[2580:1620][2018-02-11T23:47:57]i326: Removed dependency: {db8fa512-1673-4324-88af-aa043b57ae7a} on package provider: {940B81FE-080D-4F90-9869-DFDF86AFF348}, package WorkFusionRPAExpress
[2580:1620][2018-02-11T23:47:57]i301: Applying rollback package: WorkFusionRPAExpress, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLDIR="C:\RPAExpress\" WIXBUNDLEORIGINALSOURCE="C:\All Files\RPAExpressInstaller\RPAExpressInstaller.exe" REMOVE="WorkFusion"'
[1CB8:2848][2018-02-11T23:48:34]i319: Applied rollback package: WorkFusionRPAExpress, result: 0x0, restart: None
[2580:1620][2018-02-11T23:48:34]i329: Removed package dependency provider: {940B81FE-080D-4F90-9869-DFDF86AFF348}, package: WorkFusionRPAExpress
[2580:1620][2018-02-11T23:48:34]i351: Removing cached package: WorkFusionRPAExpress, from path: C:\ProgramData\Package Cache\{940B81FE-080D-4F90-9869-DFDF86AFF348}v1.2.0.74\
[2580:1620][2018-02-11T23:48:34]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{db8fa512-1673-4324-88af-aa043b57ae7a}, resume: None, restart: None, disable resume: No
[2580:1620][2018-02-11T23:48:34]i330: Removed bundle dependency provider: {db8fa512-1673-4324-88af-aa043b57ae7a}
[2580:1620][2018-02-11T23:48:34]i352: Removing cached bundle: {db8fa512-1673-4324-88af-aa043b57ae7a}, from path: C:\ProgramData\Package Cache\{db8fa512-1673-4324-88af-aa043b57ae7a}\
[2580:1620][2018-02-11T23:48:34]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{db8fa512-1673-4324-88af-aa043b57ae7a}, resume: None, restart initiated: No, disable resume: No
[1CB8:2848][2018-02-11T23:48:34]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No
[1CB8:11C0][2018-02-11T23:48:39]i000: Launch 'notepad.exe' with parameters 'C:\Users\SUBHAS~1\AppData\Local\Temp\WorkFusion_RPA_Express_20180211234331.log'

#3

@Jeremy_Tan @subhasish_muxn
Please make sure that the archive has been fully extracted and you have all .msi files in the installer folder, and that C:\RPAExpress folder has been deleted during the uninstall.
image

If all is correct and you still cannot install RPA Expess please let me know.


#4

Hello , This is what I did but throwing error. Kindly suggest if something else needs to check. Thank you.


#5

I have checked and the files are all there. The problem is still there.


#6

Hi,
I have a different kind of installation problem :
0x80070643 - Erreur irrécupérable lors de l’installation

I also get a warning message during install regarding the amount of RAM, but it. doesn’t block the install.

Thanks for your help !

Best regards
Eric

Log File:
log.txt (18.0 KB)


#7

@Jeremy_Tan @eric_lechevaZH @subhasish_muxn
Hi, sorry for delay.
Please check that Windows Firewall is enabled on your computer. If it is disabled, enable it and then run the installer.


#8

I’m also getting the same problem as @eric_lechevaZH. I checked my Windows Firewall as suggested by @ashapkina and it appears to be enabled, but I’m prevented from making any changes to due to company policy. Is there an alternative solution?

WorkFusion_RPA_Express_20180302131422.log (17.9 KB)


#9

HI Kyle,
In folder C:\Users\user\AppData\Local\Temp, there should be similar log files for RPA Express components (OCR, Control tower, etc). Could you please send them, too?


#10

@kyle_dimittLOo Kyle, do you still have this issue with the installation? If you do, please look for and send us such log file: C:\Users\user\AppData\Local\Temp\WorkFusion_RPA_Express_20180302131422_000_WorkFusionRPAExpress.log


#11

@Jeremy_Tan @subhasish_muxn @eric_lechevaZH
We have released new RPA express 1.3.0. If you still have issues with version 1.2.0, try installing this version. Make sure that folder RPA Express is fully deleted before installing the new version.


#12

#13

Hi team,

I am trying to uninstall rpa express 1.2 version but not succeed. It showing fatal error.

Please find below error for reference.

image


#15

Amol, the reason might be antivirus preventing RPA Express from installing, or disabled firewall.


#16