Unable to login - Control Tower, Workspace or Platform Monitor

Hi,

I am unable to login to Control Tower, Workspace or Platform Monitor using the “workfusion” username and credentials.

Thanks.

Hi Prashant, you should use the username and password that you created during the installation.

Thanks for the response. I seem to have forgotten it. How can I have it reset?

Prashant

Hello,
I am still unable to login into Control Tower, Workspace or Platform Monitor. Is there a way to reset the password if I have forgotten it?
Thanks,
Prashant

Hi @prashant_omar,
No, there is no way to reset the password. The only way is to reinstall RPA Express and set the new password.

I’m using RPA express 2.01

Either I set a username/password and forgot and didn’t write it down, or I’m doing something else wrong.

I’m trying to log into control tower with the default username and password of workfusion, but no joy.

Is there a way to reset the password, please? Or do I have to re-install?

Many Thanks

Hi Chris, there is currently no option to reset the password. You need to reinstall RPA Express to create a new one.

Hi ashaphina,

Reinstalling worked a treat. Thank you.

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