Unable to run control tower in RPA Express version 1.3.0


#1

Hi There,

I am facing issues with opening the control tower using RPA express version 1.3.0. The status when selecting the control tower option stays at “Checking Status”.

Could I get some help please?

Thanks
M


#2

Hi Mehul,
Does your computer meet the system requirements? https://kb.workfusion.com/display/RPAe/System+Requirements


#3

Hi There,

Yes My system requirements have been met.


#4

Could you post your computer specs here?


#5

Max Speed: 2.8ghz
Sockets:1
Cores:4
windows version: 10 64-bit
disk space: 250gb


#6

Please follow these steps from the Troubleshoting guide https://kb.workfusion.com/display/RPAe/Troubleshooting#expand-ControlTowerfailedtostart
Let me know if you still have this issue.

Also, keep in mind that you need to have around 2GB of free RAM for Control Tower to run.