Unable to start Workfusion on Server


#1

I have already have Workfusion installed on my PC and it is working fine.

We currently had it installed on a Windows Server 2008R2 with 16GB RAM. When I try to launch workfusion using the icon on the desktop; I get the splash screen and then a notification appears in the system tray ‘Welcome to Workfusion’ however within a second it disappear.

I tried searching through the forum; but was not able to find any solution.

Attached are the logs.

Logs.zip (550.6 KB)


#2

@manohar_paiLXv Does Workfusion icon appear in the system tray and then disappear?

image


#3

Yes. It appears and then disappears.


#4

It might be blocked by your antivirus. What antivirus are you using? Could you check its quarantine?


#5

I am using Symantec Endpoint Protection. I checked the Quarantine and it is empty. I had attached my logs as well. Did that help?


#6

Yes, thank you. We’ll study them as soon as possible - sorry, we’re a bit busy with the new release now.


#7

This issue is resolved for me. The problem was since the server has multiple users; if someone started RPA express on their session and didn’t close the application before logging out other users couldnt start RPAx application on their session.


#8

Yes, that’s correct, in this case it won’t be possible to use RPA Express.

Glad it is resolved now.