Update admin user error during RPA Express installation

Can not install RPA Express because of an error :image
[3184:0E54][2018-05-18T18:35:03]e000: Error 0x80070643: Failed to install MSI package.
[3184:0E54][2018-05-18T18:35:03]e000: Error 0x80070643: Failed to execute MSI package.
[2DD4:1960][2018-05-18T18:35:03]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2DD4:1960][2018-05-18T18:35:03]i319: Applied execute package: WorkFusionControlTower, result: 0x80070643, restart: None

Hi @iostroumova did you uninstall the previous RPA Express version before installing 2.0?

hi, it is a first time when I install RPA Express

Ok, thanks. Could you please send all RPA Express logs from C:\Users\user\AppData\Local\Temp ?

okWorkFusion_RPA_Express_20180518181101.log (43.8 KB)

Was there only one log file? There should be several, please send all of them. They should start with WorkFusion_RPA_Express_% and have .log extension.

ok, will try to find

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WorkFusion_RPA_Express_20180518181101.log (48.9 KB)
WorkFusion_RPA_Express_20180518181101_001_WorkFusionRPAExpress_rollback.log (2.7 MB)
WorkFusion_RPA_Express_20180518181101_001_WorkFusionRPAExpress.log (4.1 MB)

3 log files can not be uploaded, they are too large

Thank you, we’ll have a look now.

it is a kind of magic! Second time of installation has been completed!!! I can lanch RPA Express!!!

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thank you!

Great! Hope you will enjoy using RPA Express.

Hi ashapkina,

I am facing the same issue as described in this thread. Have you discovered any solution to this issue?

Thank you and regards,

Jiri

Hi, I have solved the problem by switching offthe anti-virus software.

J

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