Workfusion Intelligent Automation Cloud 2.4.2.1350 "Failed retrieving active license"


I am taking Power User certification training and I am not able to do the assignments about OCR.

Is there any solution for this problem on 2021?

I’ve read previous post and they said there was a license that expired on June 2020 but is there any other after that?
I already send emails to helpdesk but nobody has responded